Residential Commercial Restoration Supervisor

2 weeks ago

North Little Rock, United States SERVPRO of Northwest Little Rock Full time

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Position: Residential & Commercial Restoration Supervisor

Wage: $15-18 per hour | Full-time | On-the-Job Training and Certifications Available | Comprehensive Benefits including PTO, Dental/Health/Vision Insurance, and 401K Matching

Join Our Team: Be a Hero in Your Community with SERVPRO

About the Role: In this critical role, you will tackle real challenges and make a tangible impact every day. At SERVPRO, we’re dedicated to turning back the clock on property damage, ensuring every site is restored "Like it never even happened®." We’re seeking skilled individuals with a background in the trades who take pride in craftsmanship and a job well done.

You’re a Great Fit If You:

  • Thrive in team settings but can also navigate tasks independently.
  • Are eager to expand your skills in a rewarding, hands-on field.
  • Desire to assist and uplift others during stressful times.
  • Find satisfaction in restoring order and helping rebuild communities.
  • Prefer active, outdoor work environments and practical problem-solving.
  • Enjoy a role where no two days Are the same and every day brings a new challenge

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license and reliability for occasional on-call shifts, including nights, weekends, and holidays.

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction

IICRC certification a plus, not required

Physical Demands:

  • Ability to lift up to 50 pounds regularly, up to 100 pounds with assistance.
  • Comfortable working in diverse settings, including heights, tight spaces, and varying weather conditions.

Benefits:

  • Competitive compensation with paid training.
  • Necessary tools and equipment provided.
  • Opportunities for personal development, professional growth, and career progression.

Apply Today Start a fulfilling career with SERVPRO, where your skills make a real difference in the lives of others.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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