Senior Network Administrator

4 months ago

Kutztown, United States Jetson Specialty Marketing Services, Inc. Full time

Position Summary:

A Senior Network Administrator will play a crucial role in managing and maintaining the organization's network infrastructure. Responsible for designing, implementing, and overseeing network and application systems, ensuring their reliability, security, and optimal performance. This role requires a deep understanding of networking and systems, strong problem-solving skills. As part of a small team, duty's may overlap with junior levels.  

Essential Functions:

Design, implement, and manage the organization's local area networks (LANs), wide area networks (WANs), and other network systems.

Evaluate and recommend network hardware and software upgrades to improve performance, security, and scalability.

Monitor network performance and proactively address potential issues to ensure smooth operations. 

Diagnose and resolve complex network and application-related issues.

Implement and enforce security best practices for applications, including access controls, data encryption, and vulnerability assessments.

Respond to escalated support tickets and incidents, ensuring timely resolution and minimizing downtime.

Monitor network traffic patterns and bandwidth utilization to identify areas for optimization and capacity planning.

Develop and maintain robust backup and disaster recovery plans for critical applications and data.

Courteously obtain and convey concise information for external and internal parties.

Estimate and deliver upon schedules and plans.

Comply with company policies and procedures and promote company values and culture.

Additional Responsibilities:

Provide off-hours support.

Performs other duties as may be assigned.

Essential:

Proficiency with hardware and server maintenance.

Proficiency with IT troubleshooting.

Demonstrated ability to effectively communicate by phone, in writing, and in person.

Demonstrated ability to achieve successful outcomes when faced with challenging situations and customers.

Beneficial:

Proficiency with Windows and Apple servers.

Proficiency with Cisco networks.

General:

Highest degree of personal integrity.

Courteous, respectful, and collaborative approach.

Personal initiative and resourcefulness. 

Top quality standards for own work.

Solid verbal and written communication skills.

Ability to adapt easily to rapidly growing operations.

Bachelor's degree in Computer Science related technical discipline or equivalent experience.

Five or more years of professional networking experience.

Reports To:

Director of IT

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