Current jobs related to IT Help Desk Coordinator - Buffalo - Imagine Staffing Technology, An Imagine Company


  • Buffalo, United States Imagine Staffing Technology, An Imagine Company Full time

    IT Service Desk CoordinatorDuration: 3-4 months (may extend or convert to full-time)Location: Buffalo, NY onsitePay Rate: $23.00 – $25.00/hour (parking provided/validated)Schedule: 3pm-11pm ESTPositional OverviewAre you a tech-savvy problem solver with a passion for delivering exceptional customer service? Look no further! We're actively seeking a skilled...


  • Buffalo, United States Imagine Staffing Technology, An Imagine Company Full time

    IT Service Desk CoordinatorDuration: 3-4 months (may extend or convert to full-time)Location: Buffalo, NY onsitePay Rate: $23.00 – $25.00/hour (parking provided/validated)Schedule: 3pm-11pm ESTPositional OverviewAre you a tech-savvy problem solver with a passion for delivering exceptional customer service? Look no further! We're actively seeking a skilled...


  • Buffalo, United States Imagine Staffing Technology Full time

    Job DescriptionJob DescriptionJob ProfileJob TitleIT Service Desk CoordinatorLocationBuffalo, NYHire TypeContingent with potential for extension/permanent conversionHourly$23 - $25Work ModelScheduleOnsite during training, then remoteMonday-Friday 3pm-11pm ESTContact Phone(716)-256-1259Contact Emailspebbles@imaginestaffing.net Nature & Scope:Positional...


  • Buffalo, New York, United States StarkTech LLC Defunct Full time

    About the RoleThe Receptionist will serve as our first point of contact, providing exceptional customer service and support to clients, guests, and employees. This position will effectively manage front desk operations, coordinate daily activities, and ensure a seamless experience for all stakeholders.Key ResponsibilitiesFront Desk Management: Manage the...


  • Buffalo, United States Kenworth Northeast, Group Inc Full time

    Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World's Best® heavy and medium duty trucks and parts. For more than a decade, Kenworth Northeast has operated Full-Service Dealerships providing best-in-class service and parts to the World's Best customers. We are entering an exciting period of growth and...


  • Buffalo, New York, United States Veterinary Practice Partners Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our clients, you will play a crucial role in setting the tone for their visit and ensuring a positive experience.Key ResponsibilitiesGreeting and Check-in: Welcome clients and their pets, complete the...

  • Front Desk Manager

    1 month ago


    Buffalo, United States Nhcwny Full time

    ** Front Desk Manager** **Job Category****:** Operations **Requisition Number****:** FRONT001304 Showing 1 location **Job Details** **Description** Neighborhood Health Center (NHC) is GROWING and actively seeking a **Front Desk Manager.** The Front Desk Manager will have responsibilities that include, ensuring day-to-day operations for the Front Desk run...


  • Buffalo, New York, United States Delaware North Full time

    {"title": "Front Desk Clerk", "description": "Delaware North Parks and Resorts is seeking a Front Desk Clerk to join our team at The Westin Buffalo in Buffalo, New York.As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling cash and credit transactions, and maintaining accurate records. If you have a...


  • Buffalo, New York, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Staff member to join our team at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting...


  • Buffalo, New York, United States Delaware North Full time

    {"title": "Front Desk Clerk", "description": "Delaware North Parks and Resorts is Hiring!We are seeking a friendly and customer-service focused Front Desk Clerk to join our team at The Westin Buffalo in Buffalo, New York. As a Front Desk Clerk, you will be responsible for greeting and registering guests, managing cash and credit card transactions, and...


  • Buffalo, New York, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Staff member to join our team at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting...


  • Buffalo, New York, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Staff member to join our team at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting...


  • Buffalo, New York, United States Delaware North Full time

    Hotel Front Desk Supervisor OpportunityDelaware North is seeking a Hotel Front Desk Supervisor to oversee front desk operations at The Westin Buffalo in Buffalo, New York.Key Responsibilities:Train and supervise front desk team members to ensure adherence to quality standards and procedures.Provide guidance on handling difficult problems and resolving...


  • Buffalo, New York, United States Delaware North Full time

    Delaware North Front Desk Clerk Job DescriptionWe are seeking a friendly and customer-focused Front Desk Clerk to join our team at The Westin Buffalo in Buffalo, New York.Key Responsibilities:Greet and register guests, coordinating with housekeeping as needed.Manage cash and credit card transactions, maintaining accurate records.Resolve guest issues...

  • Front Desk Associate

    3 weeks ago


    Buffalo, New York, United States Residence Inn CheektowagaBuffalo Full time

    Front Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Residence Inn Cheektowaga/Buffalo.Job Summary:The Front Desk Associate is responsible for providing exceptional service to our guests, handling check-ins and check-outs, and ensuring that all hotel standards are met.Key Responsibilities:Guest...

  • Front Desk Representative

    25 minutes ago


    Buffalo, New York, United States Hyatt Regency Buffalo Full time

    Job SummaryAs a Front Desk Agent at Hyatt Regency Buffalo, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesRegister...


  • Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and...


  • Buffalo, New York, United States Integral HospitalitySolutions Full time

    We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Integral Hospitality Solutions. As a Night Audit Coordinator, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:• Register and assign rooms to guests in a timely and efficient...

  • Front Desk Supervisor

    3 weeks ago


    Buffalo, United States Uniland Development CO Full time

    Do you enjoy meeting new people and providing excellent customer service? Are you able to supervise a small team, work independently, problem solve, and possess intermediate to advanced computer skills? Interested in a rewarding and flexible career in hospitality? If so, you might be the perfect candidate for our Front Desk Supervisor position at the Embassy...


  • Buffalo, United States Supplemental Health Care Corporate Full time

    Job DescriptionJob DescriptionBrief Description: We have an open Administrative Coordinator position. This is an in-office position. The primary responsibility is to work closely with the Acute Divisional Administrator and office team to manage the administrative functions for office while acting as a team player. Supplemental Health Care is a leader in the...

IT Help Desk Coordinator

4 months ago


Buffalo, United States Imagine Staffing Technology, An Imagine Company Full time

IT Service Desk Coordinator

Duration: 3-4 months (may extend or convert to full-time)

Location: Buffalo, NY onsite

Pay Rate: $23.00 - $25.00/hour (parking provided/validated)

Schedule: 9-5pm EST

Positional Overview

Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Look no further We're actively seeking a skilled IT Service Desk Coordinator to join our client's team and play a pivotal role in ensuring smooth IT operations. As the Service Desk Coordinator, you'll be the first point of contact for their internal users, providing timely and effective support for their IT needs. From troubleshooting technical issues to coordinating with other IT teams for resolution, your attention to detail and strong communication skills will be essential in delivering top-notch service. If you thrive in a fast-paced environment, enjoy solving complex IT problems, and have a knack for fostering positive relationships with users, we encourage you to apply and be part of their team dedicated to keeping their systems running smoothly and their users happy. This is an exciting opportunity to showcase your IT expertise and make a real difference in their organization

Role & Responsibility:

  • Assist in the procurement of end-user hardware (laptops & accessories such as monitors, keyboards/mice) through our preferred supplier CDW.
  • Image all hardware per company specifications and deploy to end-users, which may include shipping to a home or work address.
  • Provide service desk problem resolution for hardware and application issues, and assist with incident response. This may involve phone support.
  • Coordinate with users to troubleshoot issues, escalate unresolved problems, and ensure timely resolution.
  • Maintain accurate records of hardware inventory, including serial numbers, asset tags, and deployment status.
  • Assist in the setup and configuration of new hardware and software applications for end-users.
  • Collaborate with IT teams to identify and implement process improvements and efficiency enhancements.
  • Participate in team meetings and training sessions to stay updated on IT policies, procedures, and technologies.
  • Provide excellent customer service, ensuring a positive experience for all end-users.

Skills & Experience:

  • 1-2 years of related experience supporting Windows-based laptops, mobile devices (iPad, iPhone).
  • Proficiency in Office 365, including Teams and Teams conferencing, and Active Directory.
  • Familiarity with network devices and troubleshooting techniques.
  • Experience with knowledge base or ticketing systems, ServiceNow preferred.
  • Strong customer service orientation.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Excellent communication and interpersonal skills.
  • Able to lift computers, small printers, and other associated hardware.
  • Able to remain in a sitting position for long periods with some walking required.
  • Able to operate computer equipment including laptops, PCs, iOS devices.
  • Able to speak on the phone