Systems Admin

1 week ago


Harrisburg, United States Crescens Full time
Job Title: Systems Admin
Location: Harrisburg, PA
Duration: 7+ Months

**Work will be onsite until individual becomes familiar with job. This is Hybrid Role based**
**Interview will be in person**
**Work Hours Mon. - Fri. 8:00 AM - 4 PM (37.5 hours wk)**

Job Description:
  • Able to coordinate, communicate, document, track progress and status on initiatives.
  • Familiarization with project management concepts
  • Work in a centralized support capacity providing statewide technical assistance on desktop hardware, laptops, tablets, peripherals, and software, and establishing and implementing supported agencies' hardware and software installation standards.
  • Administer network security. Add/change/delete user accounts, passwords, and account lockouts. Perform machine security patch and virus software upgrades.
  • Work with other BIT staff to increase familiarity with their functions and how they support computer use throughout the supported agencies.
  • Coordinates IT asset replacements, upgrades, and enhancements schedules.
  • Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
  • Responds to Service Desk tickets requiring Level 2 asset management attention.
  • Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
  • Provide level 2 troubleshooting and highly technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
  • Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
  • Create documentation for technical staff and end user.
  • Image and configure laptop and desktop hardware.
  • Create objects in SCCM and AD for devices needing to be imaged
  • Post image AD OU verification
  • Verify drivers are correct
  • Test images for accuracy on new hardware
  • Manual bios changes
  • Update documentation changes during imaging process-submit to Systems Management Supervisor for approval
  • Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
Skills:
  • System Administration
  • 4 year college degree or equivalent

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