Central Scheduling Rep-Radiology

3 days ago

Philadelphia, United States Jefferson Health Full time
FT Day-Einstein Jefferson Health-Training at East Norriton campus

Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service excellence with a focus on first call resolution, registration accuracy and ease of access to all Jefferson Health services. Utilizing an advanced telephony platform, scheduling management system and care team communication tools, Central Schedulers demonstrate a commitment to service, follow-through and resolution to a large and diverse patient population. Central schedulers are required to consistently demonstrate accuracy of data collection and entry, critical thinking skills, solution oriented interactions and the highest level of customer service.
  • Schedule patient appointments and register patient across the Jefferson Health System in accordance with established clinical and insurance requirements to improve access and care coordination.
  • Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, obtain and/or verify demographic information, obtain and/or verify insurance benefit eligibility, answer inquiries and resolve user issues in accordance with established protocols to ensure patient safety, compliance and departmental policies and procedures.
  • Coordinate orders, referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. Assure regulatory and compliance requirements following local payor coverage determinations.
  • Utilize central scheduling telephony software to efficiently handle assigned call volume or digital requests.
  • Maintain qualitative and quantitative individual and team performance targets.


Qualifications

EDUCATIONAL/TRAINING REQUIREMENTS:
High school degree or GED required. Associate degree preferred.

CERTIFICATES, LICENSES, AND REGISTRATION:

EXPERIENCE REQUIREMENTS:
Previous customer service experience, preferable in a health care setting. Call Center medical scheduling preferred

ADDITIONAL INFORMATION:
Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

  • Central Scheduling Rep- Radiology-Jefferson Health Einstein

    1 week ago

    Philadelphia, United States Jefferson Health Full time

    Mon-Fri 8:15-4:45 Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service excellence with a focus on first call...

  • Central Scheduling Rep-Radiology

    3 weeks ago

    Philadelphia, United States Thomas Jefferson Univ Full time

    Reference #: 9309564 FT Day-Einstein Jefferson Health-Training at East Norriton campus Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our...

  • Central Scheduling Rep-Radiology

    1 week ago

    Philadelphia, United States Thomas Jefferson Univ Full time

    Reference #: 9309564 FT Day-Einstein Jefferson Health-Training at East Norriton campus Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our...

  • Central Scheduling Rep-Radiology

    1 week ago

    Philadelphia, United States Thomas Jefferson University & Jefferson Health Full time

    FT Day-Einstein Jefferson Health-Training at East Norriton campus Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service...

  • Central Scheduling Rep-Radiology

    3 weeks ago

    Philadelphia, United States Thomas Jefferson University & Jefferson Health Full time

    FT Day-Einstein Jefferson Health-Training at East Norriton campus Handles scheduling related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service...

  • Radiology Scheduling Representative

    2 days ago

    Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

    Job Summary:We are seeking a skilled Radiology Scheduling Representative to join our team at Thomas Jefferson University & Jefferson Health.Key Responsibilities:Schedule patient appointments and register patients across the Jefferson Health System, adhering to established clinical and insurance requirements.Utilize Electronic Medical Record (EMR) systems to...

  • Physician Opportunity in Central Pennsylvania with Flexible Schedule

    1 week ago

    Philadelphia, Pennsylvania, United States Physician Empire Full time

    About the OpportunityWe are seeking a Board Certified or Eligible Physician to join our team in a Permanent PM&R opportunity in Central Pennsylvania.Practice DetailsHospital Employed SettingFull-time PositionFlexible Schedule1:4 Call RotationOur Inpatient and Outpatient care setting offers a collaborative environment with three other physicians, an...

  • RN - RN-Radiology

    1 month ago

    Philadelphia, United States Jeanes Hospital Full time

    DetailsClient Name Jeanes Hospital Job Type Travel Offering Nursing Profession RN Specialty RN-Radiology Job ID 29249232 Job Title RN - RN-Radiology Weekly Pay $2076.0 Shift DetailsShift Days 7-3 Scheduled Hours 40 Job Order DetailsStart Date 12/02/2024 End Date 03/03/2025 Duration 13 Week(s) Client DetailsAddress 7600 Central Ave City Philadelphia State PA...

  • Radiology Imaging Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States FlexCare Imaging Full time

    FlexCare Imaging is currently seeking a highly skilled Radiology Imaging Specialist to join their team in Philadelphia, Pennsylvania. As a leading provider of imaging services, we pride ourselves on delivering exceptional patient care and outstanding results.About the RoleThis is an exciting opportunity for a motivated and experienced Radiology Imaging...

  • Radiology - Neuroradiology Physician

    2 days ago

    Philadelphia, United States Thomas Jefferson University & Jefferson Health Full time

    The Department of Radiology at the Sidney Kimmel Medical College at Thomas Jefferson University seeks a subspecialty trained, full-time neuroradiologist at the Assistant or Associate Professor level to join the Neuroradiology/ENT Division. The division consists of nine faculty members in a high-volume clinical service overseeing and interpreting studies...

  • Gastroenterologist Opportunities in South Central Pennsylvania

    1 week ago

    Philadelphia, Pennsylvania, United States Physician Empire Full time

    Opportunity OverviewPhysician Empire is seeking board-certified/board-eligible gastroenterologists to join our team in South Central Pennsylvania. The region offers a great work-life balance with comfortable call schedules and flexible schedule options, including a 4-day work week. Our engaged staff fosters a collegial work environment, and we encourage new...

  • Radiology/Imaging - Interventional Radiology

    1 week ago

    Philadelphia, United States Einstein Medical Center Philadelphia Full time

    DetailsClient Name Einstein Medical Center Philadelphia Job Type Travel Offering Allied Profession Radiology/Imaging Specialty Interventional Radiology Job ID 29247088 Job Title Radiology/Imaging - Interventional Radiology Weekly Pay $3152.51 Shift DetailsShift 4x10 Hour Day Shift Scheduled Hours 40 Job Order DetailsStart Date 01/06/2025 End Date 04/07/2025...

  • Regional Sales Manager, Vector/Mosquito Control

    4 weeks ago

    Philadelphia, United States Central Garden & Pet Full time

    Reference #: 15179076 Description Central Garden & Pet Company is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden supplies markets. Our Central Life Sciences business unit Central Garden & Pet Company (NASDAQ:CENT and CENTA), is a leading innovator, marketer and producer of quality branded products for the...

  • Radiology/Imaging - Interventional Radiology

    1 month ago

    Philadelphia, United States Einstein Medical Center Philadelphia Full time

    DetailsClient Name Einstein Medical Center Philadelphia Job Type Travel Offering Allied Profession Radiology/Imaging Specialty Interventional Radiology Job ID 29247088 Job Title Radiology/Imaging - Interventional Radiology Weekly Pay $3096.0 Shift DetailsShift 4x10 Hour Day Shift Scheduled Hours 40 Job Order DetailsStart Date 12/02/2024 End Date 03/03/2025...

  • Radiology/Imaging - Interventional Radiology

    4 weeks ago

    Philadelphia, United States Einstein Medical Center Philadelphia Full time

    DetailsClient Name Einstein Medical Center Philadelphia Job Type Travel Offering Allied Profession Radiology/Imaging Specialty Interventional Radiology Job ID 29247088 Job Title Radiology/Imaging - Interventional Radiology Weekly Pay $3096.0 Shift DetailsShift 4x10 Hour Day Shift Scheduled Hours 40 Job Order DetailsStart Date 12/02/2024 End Date 03/03/2025...

  • Gastroenterology Opportunity in South Central Pennsylvania

    4 days ago

    Philadelphia, Pennsylvania, United States Physician Empire Full time

    About Physician EmpirePhysician Empire is a leading healthcare provider dedicated to delivering exceptional patient care. Our commitment to excellence drives us to attract and retain top talent in the medical field.Career OpportunityWe are seeking Board Certified/Board Eligible Gastroenterologists to join our team at several locations in South Central...

  • Regional Sales Manager, Vector/Mosquito Control

    1 week ago

    Philadelphia, United States Central Garden & Pet Full time

    Description Central Garden & Pet Company is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden supplies markets. Our Central Life Sciences business unit Central Garden & Pet Company (NASDAQ:CENT and CENTA), is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden...

  • Regional Sales Manager, Vector/Mosquito Control

    1 month ago

    Philadelphia, United States Central Garden & Pet Full time

    Description Central Garden & Pet Company is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden supplies markets.  Our Central Life Sciences business unit Central Garden & Pet Company (NASDAQ:CENT and CENTA), is a leading innovator, marketer and producer of quality branded products for the pet, lawn and...

  • Regional Sales Manager, Vector/Mosquito Control

    2 weeks ago

    Philadelphia, United States Central Garden & Pet Full time

    Description Central Garden & Pet Company is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden supplies markets. Our Central Life Sciences business unit Central Garden & Pet Company (NASDAQ:CENT and CENTA), is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden...

  • Radiology Manager

    2 months ago

    Philadelphia, United States destinationone Consulting Full time

    destinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...