Senior IT Systems Administrator

1 week ago

St Paul, United States National Dentex Full time

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX National Dentex - Twin Dental Lab in Falcon Heights, MN for a Senior IT Systems Administrator.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement

Location

This position is onsite with the IT team at our Minneapolis/St. Paul location

Job Duties

  • Provide hands-on system and network administration, support and enforcement of IT Security controls and practices

  • Execute against the defined priorities and deliver key projects on-time and on-budget

  • Maintain constant communication with the business to anticipate changes in priorities and adjust work accordingly

  • Develop and enforce a sound IT general controls environment through the development of, and training on, organizational-wide policies and procedures

  • Model core team values of

  • Customer First

  • Open and Honest Communication

  • Quality Work

  • Develop and enforce standards across the technology organization

  • Build and maintain key vendor relationships

  • Provide in-person and remote Level 2/Level 3 support to end-users on a variety of issues.

  • Drive continuous improvement of efficiency and accuracy through the use of technology and expansion of service management tools to automate and digitize existing manual business processes

  • Other duties as needed

Qualifications

  • Required: 7+ years of progressive work experience in IT support and administration

  • Required: Strong background in IT general controls including IT security and change management

  • Required: Progressive experience supporting a cloud-based or hybrid Microsoft-based environment including email (Exchange / O365), Laptops/Desktops (Windows 10/11), Windows Servers, and corresponding systems

  • Required: Experience with imaging systems utilizing automation and tools like SCCM, Intune or similar

  • Required: Experience with endpoint management solutions, AntiVirus systems and other monitoring tools and platforms used in maintaining a consistent and secure user environment

  • Required: Excellent written and verbal communication skills and a collaborative spirit with co-workers

  • Required: Superior change management skills and ability to follow process, document changes, plan for rollback and successfully navigate broad-impacting system changes

  • Required: Ability to work with a degree of autonomy and to independently lead tasks and projects along with the ability to remain flexible based upon changing priorities

  • Required: Demonstrated excellence supporting complex and distributed infrastructure environments including:

  • Distributed directory services

  • Distributed print and file services

  • WAN (MPLS) and LAN administration

  • Enterprise-wide anti-spam and anti-virus solutions

  • Distributed firewall solutions

  • Virtualization technologies

  • Enterprise SAN

  • Corporate intranet experience

  • Enterprise backup technologies

  • Database technologies

  • Management of multiple data centers (primary/secondary/cloud/hybrid)

  • Remote access and VPN technologies

  • Required: Demonstrated ability to work with vendors through selection, negotiation, implementation, production support, and separation

  • Required: Bachelors Degree

  • Preferred: Experience working with, implementing and administering Privileged Access Management and Privileged Identity Management solutions

  • Preferred: Exposure to and experience implementing and supporting IT Security controls via GPO / Group Policy, Security Groups within AD, use of other IT Security solutions

  • Preferred: IT Security experience and any associated certification (CISSP, CompTIA Security+, CISM, etc.)

  • Preferred: Experience with networking concepts in a Cisco environment, SD-WAN and firewall administration.

  • Preferred: Experience administering backup and disaster recovery solutions

  • Preferred: Exposure to or experience with Mobile Device Management

  • Preferred: Healthcare or dental industry experience

  • Preferred: Experience with manufacturing processes

  • Preferred: Experience working in a regulated industry

Qualifications

Education

Required

  • Bachelors or better

Experience

Required

  • 7 years: Required: 7+ years of progressive work experience in IT support and administration

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