Business Process Improvement Subject Matter Expert

4 hours ago

Alexandria, United States QED Enterprises Inc Full time

QED Enterprises (QED) was founded on the principles that we provide Quality services to our clients; we strive for Excellence in all that we do; and we are Driven to meet our customers' missions on time, within budget, and with the exceptional attention to detail our customers have come to expect of QED.

Title: Business Process Improvement Subject Matter Expert

Location: *** Primarily virtual (some visits to the client site in Alexandria, VA will be required) ***

Clearance Level: Must be able to pass a Public Trust background check and be granted a Public Trust clearance

Summary/Description: QED Enterprises, Inc. is looking for a Business Process Improvement Subject Matter Expert to serve as a resource to the National Science Foundation (NSF) program officers and their awardees. Major facilities and Mid-scale Research Infrastructure (RI) are built with anticipated long (decadal) lifetimes, which routinely exceed the tenure of the NSF Program Officers providing management and oversight. This position will help ensure that processes and procedures supporting GEO oversight and management are established and codified via a knowledge management system. They will coordinate with the GEO Senior Advisor for Facilities, engage with the Senior Advisor for Knowledge Management in the Office of Integrative Activities, and work with the NSF knowledge Management Community of Practice.

Specific Duties include, but may not limited to:

  • Work with the Divisions (Ocean, Earth, Atmospheric/GeoSpace, and Polar Programs) within the Directorate for Geosciences and Program Officers overseeing and managing Major Facilities and Mid-scale RI to codify existing processes and procedures for oversight and management and establish new ones as appropriate
  • Work with the GEO Senior Advisor for Facilities to ensure consistency, where appropriate, across GEO regarding oversight and management of Major Facilities and Mid-scale RI
  • Coordinate with the NSF Senior Advisor for Knowledge Management to integrate codified processes/procedures into NSF's developing knowledge management system
  • Work within GEO and across NSF (with the Deputy Chief Officer for Research Facilities and the NSF Knowledge Management Community of Practice) to ensure alignment of new processes and procedures with existing management structures (e.g., Research Infrastructure Guide, Business System Reviews, Property Management)
  • Provide advice within GEO on the initial integration of policies and procedures into NSF's knowledge management system, and long-term activities to ensure policies and procedures are updated and useful
  • Support GEO in ensuring codification of policies and procedures supporting oversight and management of Major Facilities and Mid-scale RI, and integration of said policies and procedures into NSF's knowledge management system
  • Provide weekly electronic progress reports to the stewards and attend meetings as required
  • Any other tasks closely associated with the performance of duties list above

Required Education and Skills:

  • Must have a bachelor's degree or higher in Business, English, Computer Information Systems, Computer Science, Communication, or related fields.
  • Current practitioner with at least 10 years of relevant experience, including experience managing, capturing, sharing, and accessing knowledge assets
  • Experience in leading change management initiatives within large organizations
  • Must have excellent writing/editing skills and ensure project documentation is complete, current, and stored appropriately
  • Must be a self-starter with the ability to work remotely to complete tasks in a timely and efficient manner and to solicit the assistance and cooperation of others when needed or where appropriate
  • Must be able to pass a Public Trust background check and be granted a Public Trust clearance

Preferred Knowledge:

  • Knowledge of facilities management within large organizations
  • Experience with knowledge management systems, particularly related to facilities or infrastructure management
  • Development, auditing, and refining policies and procedures related to facilities management
  • Ability to work collaboratively with cross-functional teams
  • Basic understanding of cloud-based solutions 
  • Experience with the National Science Foundation is a plus

QED Enterprises, Inc. (QED) is an SBA certified 8(a) small business and a Department of Veterans Affairs Center for Verification and Evaluation (CVE) certified service-disabled veteran-owned small-business (SDVOSB).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, pregnancy, national origin, protected veteran status, disability, or any other protected class. Applicants must be able to perform the essential functions of the job. Reasonable accommodations will be made to allow employees to meet the essential functions of the job, unless those accommodations cause undue hardships to the employer. To request a reasonable accommodation, contact the Human Resources Department at HR@QEDEI.com.

  • Service Disabled Veteran Owned Small Business
  • SBA certified 8(a) business
  • VEVRAA Federal Contractor
  • Affirmative Action Employer
  • Veterans and Individuals with Disabilities are highly encouraged to apply

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