Program Coordinator

3 weeks ago

Orange, United States Infojini Full time

Job Summary

Seeking a highly motivated an experienced Program Specialist to join our team. Under general supervision, the Program Specialist (Coordinator) will support compliance with cultural and linguistic (C&L) state and federal regulatory requirements and will assist in the development and/or implementation of cultural and linguistic services/activities, such as:

1) coordinate internal and external translation services, interpreter services of non-English languages including American Sign Language and alternative format requests;
2) coordinate the vending of professional translation and review services in one or more threshold languages;
3) plan and organize cultural competency training; and
4) research and analyze issues and make recommendations to enhance cultural and linguistic program and services.

Minimum Qualifications:

• High School diploma or equivalent required.
• 2 years of experience in project coordination, translations or interpreting services required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications:

• Bachelor's degree in a health care related field or cultural and linguistic studies.
• 2 years of experience in health maintenance organization (HMO), Medicare, Medi Cal/Medicaid and health services.
• 1 year of experience with a health plan or working with culturally diverse populations.
• Professional education in project management, translation, interpretation or cultural competency training.
• Experience in managed care and/or government programs.
• Bilingual in English and in one of defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).

Knowledge & Abilities:

* Develop rapport and establish and maintain effective working relationships with leadership and staff and external contacts at all levels and with diverse backgrounds.
* Work independently and exercise sound judgment.
* Communicate clearly and concisely, both orally and in writing.
* Work a flexible schedule; available to participate in evening and weekend events.
* Organize, be analytical, problem-solve and possess project management skills.
* Work in a fast-paced environment and in an efficient manner.
* Manage multiple projects and identify opportunities for internal and external collaboration.
* Motivate and lead multi-program teams and external committees/coalitions.
* Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

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