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Creative Production Coordinator

4 months ago

New York, United States Fetch.. Full time

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice since 2003. 

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We cover vet visits and the treatment for illnesses and injuries, not one or the other. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of amazing and innovative offerings under our umbrella, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation that helps to create an impact of change. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

We believe in fostering a diverse environment where everyone’s unique perspectives and experiences are valued. We have a thriving company culture that recognizes employee anniversaries, milestones, and achievements as well as annually celebrated cultural events. Everything from social gatherings to team-building events help to keep our employees engaged at all times – and it makes it that much more fun when our furry friends are in the office too 

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally. 

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

  • Comprehensive medical, dental, and vision insurance
  • 401K matching
  • Personal paid time off, 10 paid annual holidays, floating days
  • Educational Assistance programs
  • Department incentive perks
  • Fetch Pet Insurance discount - 50% off, up to $1,000 a year

JOB OVERVIEW.
As a Creative Production Coordinator, you will play a crucial role in the development and execution of creative assets across various channels to support our marketing and communication efforts. You will work closely with the creative team, project managers, and external vendors to ensure timely delivery of high-quality materials that resonate with our target audience and uphold our brand identity.

RESPONSIBILITIES.

  • Project Management: Coordinating and managing the end-to-end production process for marketing and advertising campaigns, including print, digital, social media, email, and other channels. Developing and maintaining project timelines, ensuring all deliverables are completed on schedule and within budget. Collaborating with internal teams, including creative, marketing, content, and external vendors to ensure alignment on project objectives and timelines.
  • Asset Coordination: Managing the organization, distribution, and archiving of creative assets, including photos, videos, graphics, and copy, across multiple platforms and campaigns.
  • Vendor Management: Acting as liaison with external vendors, including photographers, videographers, designers, and printers, to obtain quotes, negotiate contracts, and oversee production schedules.
  • Quality Assurance: Conducting thorough reviews of creative materials to ensure accuracy, consistency, and compliance with brand guidelines, regulatory requirements, and industry best practices.
  • Cross-Functional Collaboration: Collaborating with internal teams such as marketing, product development, and customer service to gather project requirements, provide updates, and facilitate feedback loops.
  • Process Improvement: Identifying opportunities to streamline workflows, optimizing resource allocation, and enhancing productivity within the creative production process.
  • Budget Tracking: Assisting in tracking project expenses, managing budgets, and reconciling invoices to ensure financial accountability and transparency.
  • Creative Briefing: Supporting the development of creative briefs by gathering insights, defining objectives, and communicating project requirements to the creative team.


REQUIRED SKILLS.

  • Bachelor's degree in marketing, communications, graphic design, or related field.
  • 2+ years of experience in a similar role, preferably within the insurance or pet industry.
  • Strong project management skills with the ability to prioritize tasks, multitask, and meet deadlines in a fast-paced environment.
  • Excellent attention to detail and a keen eye for design, layout, and visual aesthetics.
  • Proficiency in project management tools, Adobe Creative Suite, and Microsoft Office Suite.
  • Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build positive relationships with internal and external stakeholders.
  • Knowledge of pet insurance industry trends, consumer behavior, and competitor landscape is a plus.

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 200+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada), and we currently provide security to over 360,000 pet parents. 

We don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.