Sr. Failure Analysis Engineer
2 days ago
Location:- Santa Clara, CA (On-Site 5 days/week)
Duration:- 12 months contract (W2 Accepted)
Primary Tasks:
- Drive returned product Failure Analysis, characterizing failures, and escalating issues and trends to the Hardware Quality Engineering team
- Resolve escalated RMA's by determining the hardware root cause of the failure issue.
- Track and report on RMA failure trends by product and cause to the Tech Op's team.
- Track the progress of all in-progress RMA's requiring FA and prioritizing accordingly.
- Monitor process and product corrective actions to ensure changes were in fact effective in improving the product.
- Maintain accurate data entry into SAP and Salesforce database tools.
- Expert technical skills in the manufacturing test environment, both PCBA and box build/system level assemblies.
- Strong Linux system administration knowledge.
- Outstanding communication skills, both written and verbal.
- highly collaborative working style is a must.
- Moderate to fluent in programming languages and tools used for the test environment (Linux OS, Tcl, Expect, Shell Script, Python, Network Switch, Terminal Server, and PDU)
- bility to apply a working knowledge of server/client and IP based networking hardware architecture, both system and component level, to the test environment.
- Demonstrated ability at hardware debugging to component level and fault isolation is mandatory.
- Familiarity with test engineering principles, methods and industry standard "best practices" in a manufacturing test environment including JTAG, boundary scan, 2-corner and 4-corner testing.
- Knowledge of Salesforce, JIRA and SAP desired.
- bility to read schematics and view board files (Allegro Viewer and Cadence PCB Design)
- SYSTEM ADMINISTRATION
- READ SCHEMATICS
- NETWORKING
- PCB
- LINUX
- Bachelor's Degree
- Minimum BSEE, BSCS, BSCE, or BSET.
- 10+ years related experience required in the computer networking industry.
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