Current jobs related to Technical Account Manager - Charlotte - Paymentus
-
Sr. Accountant
3 months ago
Charlotte, United States Resideo Full timeAt Resideo, we imagine a world where homes and buildings are good for the planet, where technology works to simplify everyday life. In that world, people are healthy, happy, and secure. To help create this future, we will work every day to simplify the connected world so people have peace of mind and can focus on what matters most. Resideo is seeking an...
-
Technical Lead, Order and Account Management
2 months ago
Charlotte, United States Brightspeed Full timeJob DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...
-
Charlotte, North Carolina, United States Brightspeed Full timeJob SummaryWe are seeking a highly skilled Technical Lead, Order and Account Management to join our team at Brightspeed. As a key member of our organization, you will be responsible for leading small to complex business initiatives for orchestration, workflow, activation, and provisioning with a focus on delivering best-in-class customer experience.Key...
-
Senior Technical Data Manager
3 days ago
Charlotte, North Carolina, United States Truist Financial Full timeJob SummaryWe are seeking a highly skilled Senior Technical Data Manager to join our team at Truist Financial Corporation. As a key member of our organization, you will be responsible for overseeing the technical data management across platforms, systems, and applications supporting business-critical processes.Key ResponsibilitiesManage data governance...
-
Manager of Accounting
4 weeks ago
Charlotte, United States Deriva Energy Full timeOverview: Manager of Accounting is responsible for managing the monthly accounting close, account reconciliations, account analysis, preparation and review of various deliverables, and completing quarterly compliance. This role will require familiarity with a variety of accounting concepts, practices and procedures for accuracy of the accounting records....
-
Manager of Accounting
2 weeks ago
Charlotte, United States Deriva Energy Full timeOverview: Manager of Accounting is responsible for managing the monthly accounting close, account reconciliations, account analysis, preparation and review of various deliverables, and completing quarterly compliance. This role will require familiarity with a variety of accounting concepts, practices and procedures for accuracy of the accounting records....
-
Investment Accounting Manager
2 weeks ago
Charlotte, North Carolina, United States Nuveen Full timeJob SummaryNuveen, a leading investment manager, seeks a highly skilled Investment Accounting Manager to join its team. This role is responsible for managing the investment accounting policies and procedures of the organization, ensuring their correct application to financial transactions.Key ResponsibilitiesFinancial Reporting and ComplianceLead the month-...
-
Technical Data Steward Senior Manager
3 weeks ago
Charlotte, United States Truist Financial Full timeThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need...
-
Life Science Commissioning Project Manager
1 week ago
Charlotte, North Carolina, United States FST Technical Services Full timeAbout FST Technical ServicesFST Technical Services is a leading commissioning firm in the country, with a strong reputation for delivering high-quality services to clients in the life sciences industry. Our team of experts has a deep understanding of the commissioning process and has been instrumental in shaping the industry's best practices.We are a dynamic...
-
Lead Technical Program Manager
3 weeks ago
Charlotte, North Carolina, United States Microsoft Corporation Full timeMicrosoft Corporation - Lead Technical Program ManagerLocation: RemoteAre you a customer-focused, AI-driven problem-solver who excels in a collaborative, diverse global environment? The Azure Customer Experience Platform (CXP) team is dedicated to transforming Microsoft Cloud customers into enthusiastic supporters.Through our in-depth engineering...
-
Accounting Manager
1 month ago
Charlotte, United States The Ladders Full timeJob Description Reporting to the Director of Operations, the Sr. Accountant will be responsible for the effective oversight of key processes and ensuring company and client satisfaction, leading daily operations, including preparing appropriate ledger entries and reconciliations, maintaining the general ledgers, preparing monthly, quarterly and annual...
-
Accounting Manager
1 month ago
Charlotte, United States Community Association Management Full timeJob Description Reporting to the Director of Operations, the Sr. Accountant will be responsible for the effective oversight of key processes and ensuring company and client satisfaction, leading daily operations, including preparing appropriate ledger entries and reconciliations, maintaining the general ledgers, preparing monthly, quarterly and annual...
-
Accounting Manager
4 weeks ago
Charlotte, United States Community Association Management, Limited Full time $50,000 - $65,000Job DescriptionJob DescriptionReporting to the Director of Operations, the Accounting Manager will be responsible for the effective oversight of key processes and ensuring company and client satisfaction, leading daily operations, including preparing appropriate ledger entries and reconciliations, maintaining the general ledgers, preparing monthly, quarterly...
-
Accounting Manager
2 months ago
Charlotte, United States Community Association Management, Limited Full timeJob DescriptionJob DescriptionReporting to the Director of Operations, the Accounting Manager will be responsible for the effective oversight of key processes and ensuring company and client satisfaction, leading daily operations, including preparing appropriate ledger entries and reconciliations, maintaining the general ledgers, preparing monthly, quarterly...
-
Technical Delivery Manager V
4 weeks ago
Charlotte, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Technical Delivery Manager V. This is a 06+months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-37184Pay Range: $72 - $76/hour. Employee benefits include, but are not limited to, health insurance...
-
Technical Delivery Manager V
1 month ago
Charlotte, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Technical Delivery Manager V. This is a 06+months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.Job ID: 24-37184Pay Range: $72 - $76/hour. Employee benefits include, but are not limited to, health insurance...
-
Customer Success Manager
5 days ago
Charlotte, North Carolina, United States IBM Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at IBM. As a Customer Success Manager, you will be responsible for ensuring the ongoing adoption and success of our clients, contributing to retention, renewals, and increased opportunities for growth.Key ResponsibilitiesClient Engagement: Build strong relationships with...
-
Technical Project Manager
1 week ago
Charlotte, North Carolina, United States BCForward Full timeJob SummaryWe are seeking an experienced Technical Project Manager to lead our Enterprise Security initiatives. As a key member of our team, you will be responsible for driving the execution of multiple programs/projects within the Security functional area.Key ResponsibilitiesProvide Technical Project Management services to drive the execution of multiple...
-
Senior Manager Regulatory/Accounting Policy
2 months ago
Charlotte, United States Bank of America Full timeDescription : This senior level position within Bank of America’s accounting policy group will be responsible for conducting technical accounting research and providing guidance across multiple lines of business, primarily for the company’s Global Markets segment. The Senior Manager will report and also partner with the Head of Accounting Policy to...
-
Manager, Premium Accounting
3 weeks ago
Charlotte, United States AmWINS Group Full timeManager, Premium Accounting Group Support Team (GST) Position Summary Premium Accounting Managers are responsible for overseeing daily operations while managing a team of individuals within the Premium Accounting Department. Managers play a crucial role in leading and developing their team. Responsibilities include driving business processes, fostering...
Technical Account Manager
4 months ago
Job Responsibilities
- Learn and understand client’s setup and infrastructure and how it connects between their environment and Paymentus. (API setup, SFTP, file format, features, custom design, etc…)
- Partner with Product Support/Customer Care as needed to troubleshoot incidents and provide regular updates to client until an issue is resolved
- Create, disburse and review SLA, KPIs reporting to clients. Ensure Paymentus support teams understand these agreements
- Be an active participant in Root Cause Analysis (RCA) creation to ensure client impact and other pertinent information is included.
- Responsible for reviewing RCA with client stake holders over the phone as needed.
- Create SOWs for projects by working with the client and Paymentus project teams to help create requirements, share recommended approaches and help identify any risks with client’s request
- Will be the client’s advocate during upgrades and implementations to ensure any custom design has been reviewed and tested as appropriate
- Partner with Account Directors to create operational slides for weekly/monthly/quarterly meetings looking at trends and how they affect both the customer and Paymentus business model
- Responsible for all operational and technical communication whether via phone or email
- Assist with demoing new features/functionality specifically around the implementation and integration component
- Reinforce training of customer teams as needed on product features to help them solve their own problems and answer questions on customer trends
- Partner with Development, Account Management and Implementations on prioritizing projects
- Undergraduate degree in Computer Science or related degree
- 3-5 Years in the electronic billing and payment industry
- 3-5 Years in a technical leadership role (Project Management, Sales Engineer, Solution Architect, etc.)
- Polished communication skills (speaking and writing)
- Experience communicating to Director level and higher
- Ability to understand technical terms and translate back effectively to the client and Paymentus business team to help outline situation and recommendations
- Experience in analyzing data, problem-solving and making recommendations
- Excels in a fast paced environment with lots of change and growth
EEO Statement
Paymentus is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.