Senior Content Designer

1 day ago

Michigan Center, United States Rocket Mortgage Full time

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

As a Senior Content Designer, you'll lead with creativity and insight, crafting compelling content that enhances the homeownership journey. Your role goes beyond creation; you'll mentor budding designers, influence product vision, and shape style guides that standardize content across our digital platforms. Armed with a content-first strategy, you'll translate complex business needs into intuitive design solutions, present innovative ideas to stakeholders using persuasive storytelling, lead impactful content initiatives, and continuously refine our messaging. Inspire, guide, and transform our client experience as we work together to Help Everyone Home.

About the Role

  • Write and edit engaging and culturally relevant product content that resonates with both English and Spanish-speaking audiences while driving the user experience and search engine optimization
  • Participate in all stages of the design process, using content-first design strategies and tactics
  • Work independently on multiple, concurrent projects and provide mentorship to less experienced content designers
  • Work with a delivery team to translate business requirements into design solutions
  • Influence product vision with creative solutions that further the product roadmap, tie back to business strategies, and solve both client and business needs
  • Create style guides and message hierarchies that drive content creation across the client experience
  • Present new solutions and recommendations to design partners and stakeholders, using persuasion and effective storytelling to influence product vision and design decisions
  • Analyze and test content to identify areas for improvement
  • Audit existing content to identify gaps
  • Lead content team-driven projects that promote democratization, standardization and content reuse
  • Offer meaningful writing feedback to other content and product designers
About You

Minimum Qualifications:
  • Has at least 4 years of relevant experience
  • Fluency in English and Spanish, with exceptional writing, editing and conversational skills in both languages
  • Demonstrates strong UX writing skills
  • Applies generative AI effectively and appropriately to support workflow
  • Knows how to effectively guide users through a digital experience with relevant content
  • Writes clearly, concisely, and on brand
  • Delivers impactful presentations and knows how to use storytelling to persuade
  • Demonstrates advanced ability to measure and explain content value
  • Leads projects and mentors junior content/design team members
  • Demonstrates advanced ability to recommend and conduct content research and testing
Preferred Qualifications:
  • Understands SEO best practices for creating content and writing metadata
  • Has experience in the mortgage and/or financial services industry
  • Demonstrates ability to create compelling content strategy deliverables


What You'll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

About Us

Rocket Mortgage® was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.

Colorado, New York City, Jersey City, California, D.C and Washington Candidates Only. The salary range for this position is ninety-seven thousand five hundred dollars to two hundred five thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Los Angeles County Candidates Only. Qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.

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