Field Service Engineer 1

2 days ago


Grand Rapids, United States Ascential Technologies Full time
Primary responsibilities (Others may be assigned):

  • Install and start-up new/reworked automotive testing equipment
  • Conduct maintenance, troubleshooting, and machine inspections
  • Give training presentations
  • Start-up and test machinery on plant floor before shipment
  • Conduct final acceptance testing at customer site
  • Develop thorough technical knowledge of the particular product line assigned
  • Produce timely and accurate trip reports following service calls
  • Supervise outside labor contractors for turnkey installations
  • Prepare parts and rework kits prior to shipment
  • Engage in machine assembly work as needed
  • Perform other duties as assigned
Job Requirements:
  • Bachelor's in Electrical Engineering with strong mechanical background preferred
  • Good working knowledge of machinery and/or willingness to learn the skills needed to become an experienced Field Service Engineer
  • 1-2 year’s field experience preferred
  • Self-motivated and understands the importance of being a team player to achieve organizational goals and is able to work effectively under pressure
  • Able and willing to travel (20-25%) outside of the Detroit area
  • Valid Driver’s License and Clean Driving Record
  • Knowledge of PLC’s, with ability to understand and read ladder logic preferred
  • Able to understand electronic and computer hardware functionality and use knowledge to troubleshoot equipment to board level
  • Experience with “C” programming preferred
  • Experience in performing closed-loop system tuning and identifying system characteristics and limitations a plus


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