Logistics Specialist 1

9 hours ago


Coppell, United States Intelliswift Full time

Job ID: 24-05790 Pay rate range - $20/hr. to $22/hr. on W2
Work Location: Coppell, TX
Work Scheduled: Fully on-site (9 am to 6 pm)

Korean bilingual preferred

Work experience and education:
1) High school diploma and above
2) 1-2 years of applicable experience

Top three skills: Warehouse management, Inventory Control,
Vendor management

Position Summary:
The role of the Operation team is to manage overall inbound shipment (returns for repair) from our carrier customers (i.e. AT&T, Verizon T-Mobile, Metro PCS) and fulfillment of RMA within the TAT required by the contract.
This position will be the main point of contact for supervising 3rd party vendors' performance and allocating Manpower for receiving inventory control, and shipping operations.

Role and Responsibilities:
• Ensure repair-completed devices are shipped to carrier customers (i.e. AT&T, Verizon and T-Mobile, Metro PCS) without delay by arranging a designated shipping schedule with the trucking company
• Coordinate Ad-Hoc requests from CAM(carrier account management) to ensure timely fulfillment and maintain stable inventory levels
• Manage and monitor surplus parts/warehouse supplies and place orders as needed to support operations
• Prepare periodic physical inventory audits and report.
• Proactively communicating service failures to the Engineering Team & Quality Team to minimize service failures, promote on-time service
• Report, and provide an initial action plan to support any performance deficiency
• Generate and review weekly & monthly vendor KPI reports to effectively control the operation area of responsibility
• Promote strong core relationship with 3rd party vendor staff for following through with provided RB Warehouse operation guidelines and policies
• Maintain continuous communication and have strong relationships with internal/external business partners and customers to ensure an efficient RB Warehouse operation process pipeline

Skills and Qualifications

Background/Experience
• Required a High School diploma or above



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