Digital Banking Analytics Specialist

3 weeks ago

Atlanta, United States Delta Community Credit Union Full time
Position
Digital Banking Analytics Specialist (Data Analysis)
Job Code-8333
req5257
Delta Community Credit Union Administrative Office - Riverwood 200
Full Time

Job Description
Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team.

The Digital Banking Analytics Specialist works to provide analytics, predictive models and data driven insight on channel performance, user behavior and competitive positioning. Serves as data steward for remote channel information and works closely with internal and external business partners to define, load and validate channel data in enterprise data stores. Areas of oversight include:

• Analytics
• Data Integration
• Dashboards
• Reporting

Practices safety-conscious behaviors in all operational processes and procedures.

Essential Functions:
• Use analytics to interpret information from multiple data sources (internal and external databases, CRM systems, reports, application logs, etc.) and identify actionable insights for channel optimization, performance, marketing opportunities and operational needs.
• Works closely with Information Management & Analytics team to support the definition, development and exposure of remote channel data
• Develop and maintain executive and operational level dashboards
• Develop ad hoc queries and reports to inform business decisions
• Manage internal data mining, model development and channel analytics
• Work closely with internal and external business partners

Other• This description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
• This job description is subject to change at any time.

This position offers a hybrid work model, however, candidate must reside in Metro Atlanta.

Job Qualifications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Required Minimum Qualifications:
• High school Diploma or equivalent.
• 2+ years' experience in progressively demanding analytical roles.
• Proven ability to integrate disparate sources of information into a coherent "story" that answers specific business questions.
• Strong problem analysis, critical thinking and analytical capabilities.
• Demonstrated ability accessing data in a relational database environment.
• MicroStrategy, Teradata or equivalent experience.
• Proficiency with Structured Query Language (SQL).
• Proficiency with Microsoft Excel to manipulate data and develop reports.
• Excellent communication skills, including the ability to develop clear and effective presentations of data and research findings.
• Ability to handle multiple requests simultaneously and meet deadlines.
• Located or willing to relocate to the Metro Atlanta area.
• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.

Preferred Qualifications:
• Bachelor's degree in statistics, computer science, mathematics, or related field.

Employee benefits include:
• Medical, Dental and Vision Coverage
• Basic Life and Accidental Death & Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
• Supplemental Insurance or Voluntary Insurance
• 401(k) Plan with Company Match
• Vacation, Holidays and Personal Time Off
• Paid Maternity and Paternity Leave
• Pre-tax Health and Dependent Care Spending Accounts
• Benefit Choice Program
• Health Reward Dollars
• Discount on Gym Reimbursement and Identity Theft Programs
• Legal Services

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