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Loan Documentation Processor
3 months ago
About this role: Wells Fargo is looking to hire a Loan Documentation Processor on the Closing and Funding Operations Fee Support Team as part of the Retail Fees service. If you thrive on delivering an exceptional customer experience, developing strong relationships with internal partners and customers, and working with strong organizational skills, we want to talk to you In this role you will: Covers job responsibilities for reviewing loan documents and/or requests related to fee allocation and/or principal reduction. Perform review and loan documentation on moderately complex requests. Process fee allocation/principal reduction requests to ensure fee accuracy on closing disclosure. Receive direction from Senior Escalations Representative, management and escalate non-routine questions. Manage shared mailbox oversight through peer collaboration. Interact with immediate Loan Documentation team and functional area on routine process. Required Qualifications: 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: 1+ year of CORE experience Excellent verbal/written communication skills Intermediate Experience with Outlook, MS Teams, Excel 6+ months fee experience 6+ months compliance/audit-related experience Job Expectations: This job offers a hybrid work schedule. Visa sponsorship is not available for this position. Required locations listed below. Relocation assistance is not available for this position. Posting Location(s): 1801 Park View Dr. SHOREVIEW, MN 55126 801 Walnut St. DES MOINES, IA 50309 JOB POSTING MAY COME DOWN EARLY DUE TO HIGH VOLUME OF APPLICANTS Posting End Date: 14 Jun 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Company: WELLS FARGO BANK Req Number: R-367310-2 Updated: Thu Jun 13 03:35:06 UTC 2024 Location: DES MOINES,Iowa
