Onsite IT Support Technician

4 days ago


Franklin Park, United States Hemmersbach GmbH & Co. KG Full time
Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills
  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Able to install and set up new computers systems and perform routine maintenance
  • Ability to work independently and as part of a team.
  • Communicate effectively with clients, team members, and management.
  • Service now experience
Your tasks
  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
  • Level 2 Tech
  • SW HW support
  • Active Directory
  • MSTeams
  • Imaging
  • Inventory
Required skills
  • Microsoft products
  • Outlook
  • SCCM
  • Phone configuration
  • Service NOW
  • Plant Environment
  • Excellent Communication skills
  • Network Knowledge
Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits
  • Buddy program
  • Dental insurance
  • Internal career development program
  • International job opportunities
  • Onboarding program
  • Sick leave payments
  • Unlimited employment contract


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