Product Manager

3 weeks ago

Bellevue, United States Pan Asia Resources Full time

Product Manager - Digital
Bellevue, WA
Job Description

Summary:

MoodysNWC is looking for someone passionate about changing the customer experience in the customer-obsessed technology consulting industry. This role will be responsible for developing and executing the strategy, roadmap experiences across App (IOS & Android)/ Web applications. The ideal candidate will have a customer-first mindset and focus on what is possible vs. what is standard practice in the industry. They will have excellent product instincts, a passion for great mobile experiences, a data-centric mindset, and the willingness to do what it takes to change the industry.

Responsibilities:

  • The Product Manager will own the strategy, roadmap and execution of app and web experiences for customers
  • Focus relentlessly on the mobile customer experience for existing & new customers. Develop vision for the ideal customer experience and initiate projects to realize this vision.
  • Own a KPI across digital platforms. Grow this KPI throughout product and non-product initiatives that cut across various departments (technology, marketing, operations).
  • Execute flawlessly on major product launches through a deep understanding of the product vision, desired customer experience and attention to details throughout the development process.
  • Establish and maintain development priorities across the organization and work with key partners by ensuring understanding of the product vision and its importance and developing reciprocal win-win relationships.
  • Develop business requirements for roadmap items and ensure they get translated correctly into product requirements and user stories.
  • Continually develop and test ideas through usability tests, consumer panels, user research, A/B tests, and other research methodologies.
  • Conducts competitive and industry best-practice analysis, monitors web/app industry trends, and makes recommendations that impact overall company strategy/roadmap
  • Gain and maintain executive approval for new projects by developing effective business cases and persuasive arguments to support new ideas.
  • Develop and manage KPIs and prioritize work in order to achieve results.
Qualifications:
  • 5+ years' experience developing product features from ideation through launch.
  • 5 + years' experience creating and writing effective Agile user stories, creative briefs, formal business requirement documents
  • Business-owner / entrepreneurial mindset
  • Experience Proven ability to make smart feature vs. time-to-market trade-offs
  • Experience using data and metrics to back up assumptions and assertions of business value
  • Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
  • Solid knowledge of A/B testing concepts and execution on digital properties
  • Prior Consulting experienced highly preferred
  • Bachelor's Degree, MBA preferred

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