Network Field Engineer
2 weeks ago
Job Description
Field Engineer – Networking/Servers
Pay Rate: $25.00/HR W2
Hours: Monday-Friday, 9am-6pm
Location: Austin, TX
Duration: Open-ended contract
Job Summary:
Supermicro is seeking a Field Engineer who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Field Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to support our Global Service network and help build a world-class Field Engineering organization.
Essential Duties and Responsibilities:
- On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
- Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
- Ensure escalation situations are managed and corrected quickly and professionally
- P
- Have a very high level of enterprise solution product knowledge
- Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
- Provide and contribute information such as fault triage and training materials
- Run tests and simulations at our facility to assist with problem-solving
- Travel to the field to train and or resolve customer issues
- Train new service engineers
- Able to work under the Technical Account Manager's direction and take ownership of customer base
- Demonstrate the ability to be self-sufficient in the field
- Able to defuse challenging situations
- Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
- Determines requirements and/or root cause of technical issues by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Ability to produce meaningful reports and metrics is a plus
- Ability to lift 35-lbs.
Qualifications:
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred
- Minimum of 3 years’ experience in field support servicing complex X86 systems and parts preferred
- Will consider an associate degree in electrical technology, electronics, or equivalent military experience
- Work experience in large enterprises or certification in Windows and Linux environments is a plus
- Emphasize break/fix experience and on-site customer service experience
- Hands-on experience with servers (Supermicro, EMC, DELL, HP)
- Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
- Strong technical communication skills to lead investigations with engineers of multiple disciplines
- Strong written and verbal communication skills, project management skills, and solid time management skills
- Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
- Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions
- Full professional proficiency in English (read/write/speak)
- Familiarity with Linux is a plus
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
-
Network Field Engineer
3 weeks ago
Austin, United States Murtech Staffing and Solutions Full timeJob DescriptionJob DescriptionField Engineer – Networking/ServersPay Rate: $25.00/HR W2Hours: Monday-Friday, 9am-6pmLocation: Austin, TXDuration: Open-ended contract Job Summary:Supermicro is seeking a Field Engineer who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Field Engineer is a critical part of...
-
Field Engineer
7 days ago
Austin, United States Terminal Industries Full timeAbout Us: Terminal builds software that digitizes, indexes, and automates the yard, leveraging best-in-class machine learning. Our platform provides warehouse operators with the intelligence needed to optimize their usage of trucks, trailers, chassis, containers and personnel. These are the fundamental operating assets of commerce - and represent the last...
-
Enterprise Network Engineer
7 days ago
Austin, United States META Full timeSummary: Meta is seeking talented network engineers to join our Enterprise network engineering team. In this role, you will have the opportunity to design, deploy and manage Meta's global enterprise network using state-of-the-art platforms. You will also leverage existing automation tools and collaborate with internal teams to enhance these tools further.As...
-
Network Systems Engineer
5 days ago
Austin, Texas, United States Education Service Center Region 13 Full timeJob DescriptionWe are seeking a highly skilled Network Systems Engineer to join our team at Education Service Center Region 13.About the RoleThis is a full-time, 12-month position with a minimum annual salary of $79,447.00.ResponsibilitiesServe as a representative of ESC Region 13, displaying courtesy, tact, consideration and discretion in all interactions...
-
Principal Network Engineer
2 months ago
Austin, United States The University of Texas at Austin Full timeJob Details : General Notes The Office of Information Technology at the Dell Medical School is looking for a Principal Network Engineer. The Principal Network Engineer develops and evaluates network performance criteria and measurement methods. Prepares the analysis of the short-term or long-term capacity needs for switching, routing transmission and...
-
Network Engineer
2 months ago
Austin, United States Entegee Full timeJob DescriptionJob DescriptionSummary: Seeking a Principle Network Software Architect with expertise in network software, software development lifecycle, and project management.Job Requirements:Bachelor's degree + 10 years industry experience in computer science, software engineering, aerospace engineering or similar technical discipline3+ years of...
-
Network Engineer
2 days ago
Austin, United States Entegee Full timeJob DescriptionJob DescriptionSummary: Seeking a Principle Network Software Architect with expertise in network software, software development lifecycle, and project management.Job Requirements:Bachelor's degree + 10 years industry experience in computer science, software engineering, aerospace engineering or similar technical discipline3+ years of...
-
Senior Network Engineer
7 days ago
Austin, United States VICTORY Full timeSenior Level Network Engineer We are looking for an experienced Senior Network Engineer to execute network assessment process, topology, and optimization. Job Summary: The Senior Network Engineer is responsible for executing data center network assessments and will help define additional product offerings in the future. This includes project planning and...
-
Wireless Network Engineer
4 weeks ago
austin, United States Ursus, Inc. Full timeJOB TITLE: Senior Wireless Network Engineer (Aruba, Juniper Mist) LOCATION: Austin, TXDURATION: 6-12+ Month Contract to HireRATE RANGE: $50-60+/hourSUMMARY: Specialize in Wireless technologies in an enterprise and manufacturing environment. This role will provide wireless engineering, implementation, analytical, and technical guidance in a build and...
-
Wireless Network Engineer
1 month ago
Austin, United States Ursus, Inc. Full timeJOB TITLE: Senior Wireless Network Engineer (Aruba, Juniper Mist) LOCATION: Austin, TXDURATION: 6-12+ Month Contract to HireRATE RANGE: $50-60+/hourSUMMARY: Specialize in Wireless technologies in an enterprise and manufacturing environment. This role will provide wireless engineering, implementation, analytical, and technical guidance in a build and...
-
Wireless Network Engineer
4 weeks ago
austin, United States Ursus, Inc. Full timeJOB TITLE: Senior Wireless Network Engineer (Aruba, Juniper Mist) LOCATION: Austin, TXDURATION: 6-12+ Month Contract to HireRATE RANGE: $50-60+/hourSUMMARY: Specialize in Wireless technologies in an enterprise and manufacturing environment. This role will provide wireless engineering, implementation, analytical, and technical guidance in a build and...
-
Senior Network Engineer
2 months ago
austin, United States Addison Group Full timeOur client, a Higher Education organization, is looking for a proactive, solutions focused Network Engineer with network design experience. Some of the projects you'll be working on are: 1) data center optimization where they're consolidating into a primary NDR site 2) refresh/replace Cisco call manager 3) wireless and Cisco Meraki implementation....
-
Senior Network Engineer
2 months ago
austin, United States Addison Group Full timeOur client, a Higher Education organization, is looking for a proactive, solutions focused Network Engineer with network design experience. Some of the projects you'll be working on are: 1) data center optimization where they're consolidating into a primary NDR site 2) refresh/replace Cisco call manager 3) wireless and Cisco Meraki implementation....
-
Senior Network Engineer
3 months ago
Austin, United States Addison Group Full timeOur client, a Higher Education organization, is looking for a proactive, solutions focused Network Engineer with network design experience. Some of the projects you'll be working on are: 1) data center optimization where they're consolidating into a primary NDR site 2) refresh/replace Cisco call manager 3) wireless and Cisco Meraki implementation....
-
Field Engineer
7 days ago
Austin, United States Viessmann Climate Solutions Full timeCountry: United States of America Location: CAT89: ALC Austin 11100 Metric Blvd Ste 400, Austin, TX, 75758 USA At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to...
-
Network Cloud Engineer
3 weeks ago
Austin, United States Unreal Gigs Full timeAre you an expert in designing and optimizing cloud-based networks that ensure seamless connectivity and high performance? Do you have the technical skills to architect secure, scalable, and efficient cloud network infrastructures that support mission-critical applications? If you're ready to take on the challenge of building and managing advanced cloud...
-
Senior Network Engineer
7 days ago
Austin, United States Informatica Full timeBuild Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...
-
Sales Engineering
4 weeks ago
Austin, TX, United States CrowdStrike, Inc. Full timeAbout the Role: CrowdStrike is seeking a Corporate Sales Engineer who is passionate about cybersecurity. In this role, you will learn to articulate how current security solutions are designed and deployed, and why they are failing so that you can provide value to potential customers. You will be part of a team responsible for changing what the security...
-
Sales Engineering
1 month ago
Austin, TX, United States CrowdStrike, Inc. Full timeAbout the Role: CrowdStrike is seeking a Corporate Sales Engineer who is passionate about cybersecurity. In this role, you will learn to articulate how current security solutions are designed and deployed, and why they are failing so that you can provide value to potential customers. You will be part of a team responsible for changing what the security...
-
Network Services Engineer
3 days ago
Austin, Texas, United States Apogee, A Boldyn Networks Company Full timeAbout the JobApogee, A Boldyn Networks Company is seeking a highly skilled NOC Engineer to join our team. This role will be responsible for troubleshooting and resolving network outages, providing timely and accurate ticket updates, and utilizing network monitoring tools and ticket tracking systems to diagnose and resolve issues.Key...