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Product Support Engineer

4 months ago

Parsons, United States Heatec, Inc. Full time
BUILT TO CONNECT

Power Flame Incorporated (a subsidiary of Astec) manufactures gas, oil, combination gas/oil, low NOx burners and combustion control systems. Designed for Commercial, Industrial and Process Applications, each one of our products share environmentally conscious designs and are crafted from quality materials by our expert staff of dedicated professionals. Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.

ABOUT THE POSITION

The Product Support Engineer is responsible for ongoing support of products before and after production launch.

Key Deliverables
  • BOM’s for Aftermarket quotes.
  • CAD drawings for Aftermarket parts orders.
  • Technical engineering support to other departments.
  • Electrical Engineering projects.
  • PLC programs.
Key Activities & Responsibilities
  • Researches the history and current state of the product evolution, resolution of production and Customer concerns.
  • Coordinates engineering activities with purchasing and manufacturing.
  • Apply principles of electrical theory to engineering projects.
  • Works with new and retrofit electrical wiring schematics to assure safe operations of equipment.
  • Maintenance, improvements, and general support for existing products.
  • Learn the functions and wiring for panel components and controls.
  • Implementation of product improvements
To be successful in this role, your experience and competencies are:
  • B.S. in Engineering (Mechanical or Electrical)
  • Knowledge of electrical schematic and wiring diagrams.
  • PLC programming experience a plus.
  • Autodesk or Solidworks CAD experience a plus.
  • Must be able to work on several projects at one time through changing priorities.
  • Willingness to participate in a team-oriented environment.
  • Excellent verbal and written communication skills.
  • Microsoft Office Skills
  • Project Management