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Manager I, Commercial Operations
2 months ago
Position Summary: Located in either our Charlotte NC or Florence KY facility, the Commercial Operations Manager is a key leader in the Product Management function supporting the Commercial Gearing group within Industrial Powertrain Solutions Gearing Division. This position is hybrid with 3 days in office. This critical position is responsible for driving profitable growth through the tactical execution of the strategic plan. The Commercial Operations Manager will lead a team of 4-6 professional and administrative technical associates who provide differentiated service for Regal Rexnord's key products and top customers in application engineering, customer service, and quoting roles. Significant collaboration is expected with the inside and outside sales teams to enable growth to key customers and markets. Internally within the Commercial Gearing group, this role will provide influence for the commercial quote and order processing teams. The role will be expected to run the business with the expectation of attainment of appropriate service levels. Particular emphasis will be placed on using process improvement, Lean, Six Sigma or other tools to drive customer satisfaction.Additional responsibilities will be providing the orders forecast for the products within the scope of responsibility. To be able to effectively communicate to the plants as well as to Gearing Division leadership on expected future orders to support attainment of the revenue plan.Leadership may include remote teams including out of country associates; therefore, additional effort may be needed to provide the appropriate level of guidance and support. Key Responsibilities: Business Leadership & Talent Management: Conduct business in accordance with Regal Rexnord's Core Values. Create a high-performance team by engaging, coaching, and developing team members; driving accountability and ownership; and setting expectations for a strong say/do and continuous improvement mindset. Recruit and retain top talent, while simultaneously developing and building strong succession plans to enable increased scale and velocity. Promote and support diversity and inclusion efforts within the team. Provide frequent feedback to associates and recognize achievements. Leverage the Associate Survey for engagement feedback and drive accountability for Action Planning within the team. Actively role m odel and support all site and organization EH&S efforts. Drive a culture of safety and provide active leadership relative to safety accountability. Orders and Sales Support: Monitor sales pipelines, track performance metrics and identify growth opportunities. Collaborate with sales and internal business partners to drive customer acquisition and retention. Create the order forecast for the areas of responsibility. Work closely with the operations and plant teams to ensure timely delivery of products. Support the management team with insights on product and customer volumes. Deploy commercial programs and align the team to deliver the needed growth. Contract Negotiations & Risk Management: Negotiate contracts and Terms and Conditions with customers. Assess and mitigate risks related to commercial operations. Ensure compliance with legal and regulatory requirements. Monitor credit risks and payment terms. Annual Operating Plan (AOP) Support: Provide the tactical execution and commercial support to deliver the orders and sales plan. Provide appropriate service levels to support the expected business growth. Collaborate on key priorities with the sales team to deliver to the sales targets. Provide tactical pricing decisions in alignment with profit goals with an aim to seed the market with our target products. 80/20 Complexity Reduction and Pricing: Execute tactical pricing decisions aligned around profit expectations and in accordance with the product strategies Drive solutions for product mix with demand shaping strategies. Implement portfolio simplification & complexity reduction for margin expansion using core 80/20 principles. Required Experience: This position is subject to policies and procedures set forth by the State Department and applicants who do not meet such requirements will not be eligible for the position. Bachelor's degree is required, preferably in Engineering, Operations or Business/Marketing Minimum 5 years of related and progressive experience, ideally in a manufacturing industry. Strong experience interacting with both internal and external customers is required. Strong proficiency in Microsoft Office applications is required. Ability and willingness to travel up to 30% as needed, domestically and internationally. Preferred Experience: Previous people leadership is beneficial but not required. 80/20 complexity reduction and simplification experience is a plus. Proficiency in relevant ERP systems (Oracle and/or SAP) and CRM (SalesForce) is a plus. Critical Competencies Negotiation Skills: Able to negotiate positively for mutual agreement. Understands the commercial, regulatory, and intellectual property elements of a contract, and able to identify elements of risk in making recommendations. Customer Centric: Understands customer needs for products and services and translates those needs into business actions. Teamwork/Collaboration/Global Interface: Works effectively with both direct and indirect (those outside the formal line of authority) individuals and organizations to accomplish company goals; seamlessly works with global counterparts and is culturally sensitive; takes actions that respect the needs and contributions of others; contributes to and accept the team's decisions; able to subordinate personal objectives to the objectives of the company or team. Leadership: Able to manage "down and in" as well as "up and out"; mentors and develops direct reports to achieve their highest potential; diplomatically manages conflict; drives change; promotes teamwork; engages and inspires others; and collaborates effectively to influence, gain support, and achieve results. Developing Talent: Develops team members' skills, competencies, and confidence by planning effective development activities related to current and future positions and needs. Organizational Awareness: Uses knowledge of systems, situations, and culture within the company to identify potential organizational problems and opportunities. Able to work closely with and influence other areas of the organization to effectively achieve goals. Judgment and Decision Making: Employs rational, thoughtful, and data-enabled reasoning to high pressure/high stakes situations. Demonstrates strategic decision-making skills regarding pricing, customer problems, SIOP forecast and similar business-related concerns. Communication: Presents ideas effectively both verbally and in writing. Able to communicate with key stakeholders in a proactive, concise, and compelling manner to counsel, provide guidance and influence as appropriate. Continuous Improvement: Familiarity with lean principles, methodologies, and application of multiple CI tools such as 80/20, 6S, Standard Work, Visual Management, and Problem Solving Initiative: Sets the example for urgency and achievement orientation by embodying a strong work ethic and passion to excel. Works with a clear sense of urgency to meet customer needs for responsiveness with a focus on on-time-delivery and lead time. Regal Rexnord Values: Role m odel for Integrity, Responsibility, Diversity, Engagement & Inclusion, Customer Success, Innovation with Purpose, Continuous Improvement, Performance, Passion to Win, and Sense of Urgency. Regularly communicates the Core Values and reinforces accountability and alignment of behaviors. #LI-PF2 #LI-HYBRID Benefits Medical, Dental, Vision and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) Paid Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) Insurance Paid Leaves Tuition Assistance About Regal Rexnord Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who h elp create a better tomorrow by providing sustainable solutions that power, t ransmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, c omprise d of controllers, drives, precision motors, and actuators, controls motion in applications ranging from factory automation to precision tools used in surgical applications. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex/gender, s exual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com. Equal Employment Opportunity Posters Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made. Equal Employment Opportunity Employer: Female/S Exual Orientation/Gender Identity/Minority/Veteran/Disabled