Retail Senior Store Manager

3 weeks ago

Edmond, United States FedEx Office and Print Services Full time

POSITION SUMMARY:
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Understand and model FedEx Office values to customers and team members
  • Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people
  • Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
  • Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers
  • Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
  • Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation
  • Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets
  • Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
  • Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members
  • Share ideas and use Quality Improvement tools in order to improve the business

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor's Degree preferred
  • Minimum High School or GED
  • 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
  • Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel

ESSENTIAL FUNCTIONS:

  • Ability to stand and/or to move about the store to manage the daily operations
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
  • Ability, on a consistent basis, to work within the appropriate level of independence
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

  • Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

  • Retail Co-Store Manager

    1 week ago

    Edmond, United States Ollie's Bargain Outlet, Inc. Full time

    Description THIS IS A NEW STORE COMING SOON TO EDMOND, OKLAHOMA !! Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the “good stuff cheap” mindset. BE COMMITTED-...

  • Retail Representative

    3 weeks ago

    Edmond, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.   We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like...

  • Assistant Store Manager

    1 month ago

    Edmond, Oklahoma, United States Batteries Plus Full time

    Job OverviewBatteries Plus, the nation's largest and fastest-growing battery and light bulb franchise, is seeking a customer-focused Assistant Manager to support the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.This is an excellent opportunity for a motivated and organized individual to join our...

  • SAS in Walmart

    2 weeks ago

    edmond, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.  We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like...

  • SAS in Walmart

    2 weeks ago

    Edmond, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.? Interested in this role You can find all the relevant information in the description below. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job...

  • Retail Management Trainee Position

    4 weeks ago

    Edmond, Oklahoma, United States Uptown Cheapskate Edmond & Norman Full time

    Job OverviewUptown Cheapskate Edmond & Norman is seeking a highly motivated Retail Manager Trainee to join our team. As a Retail Manager Trainee, you will be responsible for assisting in the management of our store, including cash handling, inventory management, and customer service.Key ResponsibilitiesAssist in the management of store operations, including...

  • Operations Manager

    4 days ago

    Edmond, Oklahoma, United States Westlake Hardware Full time

    About Westlake Ace HardwareWe are one of the largest hardware retailers in the United States, with over 220 neighborhood stores located throughout the country. Our team is dedicated to serving our customers and communities, and we are looking for individuals who strive for personal and professional growth.Job SummaryThe Assistant Manager, Operations is...

  • Assistant Store Manager, Edmond OK

    3 weeks ago

    Edmond, United States Batteries Plus Bulbs Full time

    1601 South Broadway, Edmond, OK 73013, USA | Hourly | #097 - Edmond, OK - 1601 South Broadway, Edmond, OK 73013, USA | Full Time Batteries Plus, the nation's largest, fastest-growing battery and light bulb franchise, is looking for a customer-focused Assistant Manager at our Edmond, OK location to assist the Store Manager and Store Associates in achieving...

  • Automotive Store Manager

    3 weeks ago

    Edmond, United States Jiffy Lube Full time

    JLMC is a full-service automotive business that not only provides the quick lube oil change that people would expect from the name, but also light and medium line mechanical repairs, brakes, alignments, and tires. This franchise is a long-standing franchise, open since 1985, but with the new business model hopes to soar to new levels of expansion. We are...

  • Store Manager

    4 weeks ago

    Edmond, United States Creative Financial Staffing Full time

    CFS has partnered with a growing company that's looking to hire a Store Manager. Our client is an Employed Owned company (ESOP) that offers an excellent culture and wonderful benefits! The Store Manager will oversee all customer service and warehouse operations at this location. The ideal candidate will have a strong background in inside sales, customer...

  • Store Associates

    6 months ago

    Edmond, United States Goodwill Industries of Central Oklahoma, Inc. Full time

    To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise. This is not a supervisory role. Starting Pay: $12.00 per hour ES Store Associate, Associate, Customer Service, Skills, Business Operations, Retail, Management

  • Leadership Team Member

    4 days ago

    Edmond, United States Braum's Ice Cream & Dairy Store Full time

    Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales.Key Responsibilities:Teach, coach and provide leadership to the store crew membersMaximize store sales through customer satisfaction and food qualityOversee the daily operations of Braum's...

  • Retail Sales Associate

    4 weeks ago

    Edmond, Oklahoma, United States CROSSMARK Full time

    Crossmark is seeking a skilled Retail Sales Associate to execute various merchandise and product services at major retailers. This part-time opportunity offers a flexible schedule and the chance to work with well-known brands like Kendra Scott jewelry.Key Responsibilities:Reset and stock store sections according to the plan-o-gram.Build professional...

  • DSW Store Associate Part-Time

    2 months ago

    Edmond, United States DSW Full time

    DSW, Inc. - Memorial Square, Oklahoma City [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and...

  • JD Store Associate

    3 weeks ago

    Edmond, United States Finish Line Full time

    Finish Line - Penn Square [Retail Sales / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>

  • JD Store Associate

    3 weeks ago

    Edmond, United States Finish Line Full time

    Finish Line - Penn Square [Retail Sales / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>

  • Customer Service Representative

    3 weeks ago

    Edmond, Oklahoma, United States Westlake Hardware Full time

    About Westlake Ace HardwareAce Retail Holdings, a division of Ace Hardware Corporation, is one of the largest hardware retailers in the United States, operating over 150 neighborhood stores throughout the country. Our company has been in operation for over a century and is headquartered in Lenexa, Kansas. Our Core Values of Service, Passion, Respect,...

  • Retail Sales Associate

    1 month ago

    Edmond, United States Dillard's Full time

    Dillard's - Penn Square Mall @ 1901 Northwest Expy #1001 - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] - As a Retail Sales Associate at Dillard's, you will: Greet and welcome guests and build relationships; Discover needs & sell merchandise; Enthusiasticly meet and exceed guest expectations; Assist in merchandising...

  • Retail Sales Professional

    4 weeks ago

    Edmond, Oklahoma, United States Express Full time

    Express Retail Sales Associate Job DescriptionWe are seeking a skilled Retail Sales Associate to provide exceptional customer service and support to our retail customers. As a key member of our team, you will be responsible for creating a positive shopping experience, assisting with visual merchandising, and maintaining a clean and organized store...

  • Retail Customer Service Associate

    3 weeks ago

    Edmond, United States FedEx Full time

    FedEx - JobID: PDX_FEC_A7F8CDE8-566F-4986-A596-AEBFB2214BF9_241135 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...