Sr. Analyst, Software Asset Management

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today The Senior Analyst, IT Software Asset Management has responsibility for supporting the day-to-day activities and strategic initiatives of the Software Asset Management department at Copeland. This senior analyst will partner with business/service owners on software renewals, participate in the maturation of the software asset management program and serve as the focal point for all software audit and compliance issues globally. Initial focus for this role will include fully responsibility for ensuring software renewals are processed timely and align with negotiated agreements as well as service owner needs. The ideal candidate will possess excellent interpersonal skills, strong relationship management skills, procurement, contract management and negotiation experience, and a solid understanding of software asset management and licensing. A solid understanding of other IT areas, such as Hardware, Services, and Telecom is desirable, as this senior analyst may be asked to participate in vendor management projects in other IT categories. Job Responsibilities The following are the high-level scope of responsibilities for this senior analyst role. Provide Software License Management support for Copeland IT, including all software license types (subscription, perpetual, and concurrent). Ensure software entitlements are accurately defined, recorded, updated in the system of record (ServiceNow) Point of Contact for all software audits and assure compliance with contracted terms within software agreements with respect to licenses allocations/entitlements for use; negotiate any findings and settlements Assist in implementing the processes and tools required to assure accurate and comprehensive management of enterprise software, license allocation and entitlements Work with IT and functional leaders on Forecasting and Demand needed for purchasing and cost leverage for renewals Work cross-functionally between the functional customer, IT Service owner, Finance, Procurement and Business/IT towers to identify process improvements, manage risk exposure, and provide a great customer experience. Participate in special projects for the VP, IT VMO, Training, and Communications. The position reports to: Director IT Software Asset Management. This position must interact / collaborate with: Cybersecurity Enterprise and Business Unit IT leadership IT service owners Functional leaders Finance Procurement Legal IT vendors Required Education / Job-Related Skills: Bachelor’s degree in IT, Finance, Business, or related discipline. 3+ years of work experience in the Information Technology, IT Procurement field, and/or IT Finance Some experience with negotiating global IT agreements a plus Advanced skills in Word and Excel; Power BI, ServiceNow and Agiloft (or other CLM tools) experience a plus Solid background and understanding of Procurement and IT Software licensing and software asset management A solid understanding of other IT areas, such as Hardware, Services, and Telecom is desirable Ability to collaborate across multiple business functions Key Competencies: Interpersonal Savvy Persuades/Negotiation Skills Communicates Effectively - Excellent oral, written, and presentation skills Financial Acumen Customer Focus Collaborates Preferred Experience Prior experience with managing IT hardware, services, and telecom contracts Flexible Work Schedule: This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers. Benefits Copeland places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave are available. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Copeland values are incorporated into everyday employee life. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team Our Commitment to Diversity, Equity & Inclusion At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team Our Commitment to Diversity, Equity & Inclusion At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.