Dispatcher
3 weeks ago
Overview Schedule and dispatch service technicians from customer calls and service contracts to specific locations for routine maintenance and emergency repairs. Responsibilities Ability to prioritize calls and leverage appropriate workforce. Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs. Verify receipt of call by technician. Respond to customer difficulties with billing and service. Communicate work orders, messages, or information to or from supervisors, or technicians. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. Assign a technician working in the area and work order or purchase order number. Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work. Respond and review calls taken by call center. Obtain COD information and notify credit to send an application for credit approval to new customers Additional responsibilities as assigned. Qualifications High school diploma/GED: associate degree preferred 0-5 years of related experience and/or training; or equivalent combination of education and experience Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment Strong communication skills, verbal and written, required. Intermediate to advanced proficiency in Microsoft Office Suite Strong organizational, time management skills, and high attention to detail Flexibility to work outside normal working hours, as required. Working knowledge of refrigeration/HVAC a plus High level of professionalism and diplomacy Superior customer service skills Excellent telephone and communication skills with ability to handle high volume of calls Demonstrated ability to make decisions, learn quickly, think rationally and exercise good judgment Work effectively in diverse team environment Our organization offers benefits that are the best fit for you at every stage of your career: Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world. Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor. REQ-147727
-
Truck Driver
1 month ago
Tomball, Texas, United States WARP Full timeJob DescriptionWe are seeking reliable and skilled Dry + Reefer Box Truck Drivers to join our dynamic transportation network in Houston with the capacity to deliver throughout the metro area.As a driver, you will be responsible for safely and efficiently transporting goods and packages across various locations in the state. The ideal candidate should possess...
-
Route Driver
4 weeks ago
Tomball, Texas, United States AMERICAN METALS SUPPLY LLC Full timeJob OverviewAt American Metals Supply LLC, we are seeking a skilled Route Driver to join our team in Tomball, TX. As a key member of our logistics team, you will be responsible for safely operating a commercial vehicle to transport goods along designated routes.Key Responsibilities:Operate a commercial vehicle, typically a 28' box truck or flat-bed truck, to...
-
Route Driver
1 week ago
Tomball, United States AMERICAN METALS SUPPLY LLC Full timeJob DescriptionJob DescriptionAmerican Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with...
-
Route Driver
1 week ago
Tomball, United States AMERICAN METALS SUPPLY LLC Full timeJob DescriptionJob DescriptionAmerican Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with...
-
Service Scheduler
18 hours ago
Tomball, United States Texas Elite Full timeWho We Are: At Texas Elite Generators, we are family helping families providing confidence with our safe and reliable standby power solutions. We are committed and understand that exceptional service, affordability, and reliability is important to everyone. From our certified expert installation to hassle-free maintenance, we believe we will be there when...