Referral Specialist

3 weeks ago

Napa, United States OLE Health Full time
POSITION TITLE: Referral Specialist - Yolo

DEPARTMENT: Referral Coordination

REPORTS TO: Referral Coordination Manager

SUPERVISION GIVEN: None

LOCATION: Napa, CA

HOURS: 40 hours a week, Mon to Fri

About CommuniCare+OLE

Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

BENEFITS
  • Medical, Dental, Vision Coverage
    • Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
  • 18 days of PTO (Vacation & Sick)
  • 10 Paid Holidays + 1 Float Holiday
  • 4% Employer Match for 403(b) retirement plan
  • 40 hours of make up time a calendar year
  • Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
  • Life & Accidental Insurance Coverage
  • Employer contribution for Health Savings Account
  • Flexible Spending Account (FSA) and Limited FSA Options


JOB SUMMARY: The Referral Specialist is a member of the CommuniCare+OLE clinical care team and works in continuous partnership with the patient, their family when appropriate, CommuniCare+OLE care team, and relevant community partners to improve health outcomes and meet the patient's desired health and wellness goals by:
  1. Serving as the contact point, advocate, and informational resource for patients, family/caregiver(s), primary care team, payers, and community resources
  2. Facilitating access to internal and external services
  3. Identifying and addressing gaps in care
  4. Increasing patient's ability for self-management and shared decision-making
KNOWLEDGE OF WORK
Knowledge of Organizational Improvement MethodsKnowledge care coordination best practicesKnowledge of Federally Qualified Health Centers and the key health center principles and guidelines

DUTIES AND RESPONSIBILITIES
Supports and collaborates with primary care provider by processing referrals to specialty care providers and communicating and documenting barriers to that care.Ensures closed-loop patient referrals (both internal and external), including documentation and data maintenance.Facilitates patient access to appropriate medical and specialty providersCommunicates updates regarding specialty provider access to direct supervisor.Processes initial consult authorization to specialty office.Schedules patient transportation to specialty provider appointment, if neededSchedules translation services for the specialty appointment, if neededDocuments test result data correctly and consistently in the EMRCollaborates with care coordinators in processing live-medical referralsDocuments timely and efficiently in EMRAttends appropriate training courses/webinars and meetingsProvides feedback for the improvement of referral coordination processesPerforms other duties as assigned

EDUCATION, EXPERIENCE, TRAINING
  1. High School Diploma or equivalent.
  2. Experience working with diverse populations; displays respect and sensitivity to cultural diversity.
  3. Experience working in community health setting.
  4. Strong collaborative skills; ability to effectively and appropriately engage members of the care team, other clinic departments, leadership, and external community partners.
  5. Exceptional communication skills; ability to effectively engage patients and assess needs and concerns to ensure that the patient is referred appropriately.
  6. Excellent in-person and phone customer service skills; able to manage difficult and emotional patient situations and to respond promptly to patient needs.
  7. Ability to adapt to change; approach challenges with an innovative and proactive attitude; and investigate resources.
  8. Strong verbal and written communication skills required; Bilingual (English/Spanish) required.
  9. Must certify and remain current in CPR.

CommuniCare+OLE requires pre-employment drug-testing (4-panel drug-test includes: amphetamines, cocaine, opiates, and PCP).

  • Napa Valley Labor and Delivery Nurse Specialist Opportunity

    4 weeks ago

    Napa, California, United States Travel Nurse Source Full time

    We are seeking a skilled Labor and Delivery Nurse Specialist to join our team at a top-rated facility in Napa, California. This is a fantastic opportunity to work in a dynamic environment while enjoying the beautiful scenery of the Napa Valley. As a Labor and Delivery Nurse Specialist, you will be responsible for providing high-quality patient care to...

  • Schools - Behavior Specialist

    2 weeks ago

    Napa, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Registered Behavior TechnicianJob DescriptionOnsiteFull-time1:1 for the RBT, supporting a student who has a BIP and some fairly significant behavioral issues. Student has average cognition, but can be aggressive towards staff and peers. Can engage in property destruction...

  • Travel Nurse RN Labor and Delivery Specialist

    4 weeks ago

    Napa, California, United States MedPro Healthcare Staffing Full time

    MedPro Healthcare Staffing is seeking a travel nurse RN Labor and Delivery Specialist for a contract staffing position in a top healthcare facility.Job Description & RequirementsSpecialty:Labor and DeliveryDiscipline:RNDuration:13 weeks, 36 hours per weekShift:12 hours, nightsEmployment Type:ContractMedPro Healthcare Staffing, a Joint Commission-certified...

  • Physical Therapist in California

    3 weeks ago

    Napa, United States AB Staffing Full time

    Physical Therapist - Napa, CA 94558 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden...

  • Nurse Practitioner or Physician Assistant

    1 week ago

    Napa, United States CommuniCare+OLE Full time

    POSITION TITLE: Nurse Practitioner or Physician Assistant DEPARTMENT: Medical REPORTS TO: Chief Medical Officer FULL TIME EQUIVALENT: 0.8 to 1.0 FTE LOCATION: North Napa, CA NP/PA Annual Salary: $157,684.80 to $192,712.00 (Based on a 40 hour work week) About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health...

  • Nurse Practitioner or Physician Assistant

    2 weeks ago

    Napa, United States OLE Health Full time

    POSITION TITLE: Nurse Practitioner or Physician Assistant DEPARTMENT: Medical REPORTS TO: Chief Medical Officer FULL TIME EQUIVALENT: 0.8 to 1.0 FTE LOCATION: North Napa, CA NP/PA Annual Salary: $157,684.80 to $192,712.00 (Based on a 40 hour work week) About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers...

  • Nurse Practitioner or Physician Assistant

    4 months ago

    Napa, United States OLE Health Full time

    POSITION TITLE: Nurse Practitioner or Physician Assistant DEPARTMENT: Medical REPORTS TO: Chief Medical Officer FULL TIME EQUIVALENT: 0.8 to 1.0 FTE LOCATION: North Napa, CA NP/PA Annual Salary: $157,684.80 to $192,712.00 (Based on a 40 hour work week) About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers...

  • Community Health Outreach Specialist

    4 weeks ago

    Napa, California, United States Abode Services Full time

    About the RoleThe Community Health Outreach Worker will provide linkage, referral, and follow-along support to connect participants to primary care and ongoing medical and social services. This position will provide street outreach to engage homeless adults in medical care, apply for benefits, refer to psychiatric care, social services, and complete...

  • Guest Service Associate

    5 months ago

    Napa, United States European Wax Center Full time

    Full Job Description European Wax Center is looking for talented, passionate and enthusiastic individuals to join our front desk team. As a Sales and Guest Service Associate, you will be the face of our brand and committed to delivering impeccable customer service, educating our guests on the benefits of waxing, and demonstrating our award-winning product...

  • Pediatrician

    3 weeks ago

    Napa, United States OLE Health Full time

    POSITION TITLE: Pediatrician DEPARTMENT: Medical REPORTS TO: Site Medical Director SUPERVISION GIVEN: None LOCATION: South Napa, CA FULL TIME EQUIVALENT: 0.70 FTE (28 hours/week) MD/DO Annual Salary: $172,943.68 to $204,422.40 (Based on a 27 hour work week) About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health...

  • Family Physician

    4 months ago

    Napa, United States OLE Health Full time

    POSITION TITLE: Family Physician DEPARTMENT: Medical REPORTS TO: Site Medical Director LOCATION: South Napa, CA FULL TIME EQUIVALENT: Full Time MD/DO Annual Salary: $247,062.40 to $292,032.00 (Based on a 40 hour work week) BENEFITSSign On Bonus through Partnership Health Plan of California Internal Forgiveable Loan Program Medical, Dental, Vision Coverage ...

  • Rehab Therapy

    3 weeks ago

    Napa, United States Napa Nursing Center Full time

    DetailsClient Name Napa Nursing Center Job Type Travel Offering Allied Profession Rehab Therapy Specialty Physical Therapy (PT) Job ID 29341335 Job Title Rehab Therapy - Physical Therapy (PT) Weekly Pay $2250.91 Shift DetailsShift 5x8 Days Scheduled Hours 40 Job Order DetailsStart Date 11/08/2024 End Date 02/07/2025 Duration 13 Week(s) Job Description Why...

  • CDL-A Truck Driver

    1 week ago

    Napa, United States CR England Full time

    C.R. England is Now Hiring CDL-A Truck Drivers! Multiple Home Time Options - Full Benefits C.R. England Accounts Offer: Competitive pay* Home time options vary by location and driving experience Comprehensive benefits Top-tier automatic transmission trucks As a leader in temperature-controlled trucking, C.R. England is a go-to fleet for some of the nation's...

  • CDL-A Truck Driver

    2 weeks ago

    Napa, United States CR England Full time

    C.R. England is Now Hiring CDL-A Truck Drivers! Multiple Home Time Options - Full Benefits C.R. England Accounts Offer: Competitive pay* Home time options vary by location and driving experience Comprehensive benefits Top-tier automatic transmission trucks As a leader in temperature-controlled trucking, C.R. England is a go-to fleet for some of the...

  • Service Coordinator

    1 week ago

    Napa, California, United States North Bay Regional Center Full time

    Job SummaryWe are seeking a highly skilled Service Coordinator to join our team at North Bay Regional Center. As a Service Coordinator, you will be responsible for managing the delivery of services to regional center clients, including those with intensive physical or emotional needs. You will ensure that clients' Individual Program Plans and objectives are...