Technical Support Specialist

2 weeks ago

Corona, United States Aston Carter Full time

Work with and assist the Project Manager In educating and guiding project teams on the use of best practice during the project management lifecycle. Learn to navigate and use Sciforma solution and ensure consistent use of the software across all assigned projects. Acknowledgment I acknowledge that I have read the above job description and requirements for the position and I certify that I can perform these functions. - Update and maintain all project information in Monster’s PPM solution (see below) and ensure adherence to project management framework and guideline - Working with the Project Manager. and other project stakeholders as required, ensure timely and consistent updates are maintained for each project, from project initiation, to planning, execution, control, and closing. Assist in the definition of project objectives, scope, and deliverables, then update Sciforma with the information. Assist in the development of business cases, and maintenance of related information in Sciforma. Assist in the development of detailed project schedule, including activity dependencies, resource assignments etc. Document issues and coordinate follow up end resolution. - Maintain project risks and help manage risk response plan, Facilitate the resolution or issues and through proactive discussions with stakeholders. Organize weakly project status calls and publish timely status reports to stakeholders and management. Help document record and track change requests. Keep track and update progress on all project activities. Requirements 3+ years of experience coordinating IT projects, or related experience. Format experience in project management, including proficiency In, or strong working understanding of, various project management methodologies Including PMBOK, Prince and/or Agile a plus. Ability to create presentations and, should the need arise, to present in front of large audiences, Including executives. Ability to work collaboratively and independently in a cross-functional team environment. Proven analytical, problem solving, interpersonal and communicational skills. Ability to communicate with both technical and non-technical stakeholders and act a "Translator" to ensure the message is equally understood. Bachelor’s Degree in Computer Science, Information Technology. Management Information Systems or Business preferred (Will consider applicant with relevant experience In lieu of specific degree requirements). Working knowledge or experience with some or all following platforms and technologies a plus: SAP ECO, SAP S/4 HANA, GAP Commerce Cloud, SAP Business Objects. - Experience with or working knowledge of IT controls frameworks ranging from System Development Life Cycle', requirement gathering end management; change management, test management. SOX etc. a strong plus. Proficiency with Microsoft’s office desktop solutions, most specifically Excel and PowerPoint a must, SharePoint, - Visio, Teams, Atlassian’s Jira, and Confluence a plus. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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