Change Manager

1 week ago

Baton Rouge, United States EisnerAmper Full time
Job Description A Manager - Change Management position leads client services related to Change Management. This position will provide leadership and oversight, and may deliver work product related to the creation and distribution of training content and communication across multiple service lines and projects to solve client's needs. This position develops new client relationships, supports existing client relationships, oversees professional development of team members, and assists with other related firm initiatives.
QUALIFICATIONS:
  • Bachelor's degree in Accounting, Finance, Business, Economics, or an approved related field is required.
  • Master's degree is preferred.
  • Project Management Professional (PMP) certification is preferred.
  • Minimum 7 years of related experience in consulting and advisory services, training, change management or academic experience is required.
  • Minimum 3 years of demonstrated supervisory and project management experience is required.
  • Minimum 3 years of experience with technologies and best practices for instructional manuals and teaching platforms is required.
  • Experience in business development and service line growth is required.
  • Microsoft SharePoint experience is preferred.
  • Must have capacity for quickly understanding new concepts, workflows, and systems.
  • Comprehensive knowledge of training plans, curriculum and aid design and development.
  • Strong project management skills with ability to manage multiple projects and tasks with a strong attention to detail and accuracy.
  • Must have excellent interpersonal, written and verbal communication skills. Professionally and appropriately communicate with a diverse group of individuals.
  • Must demonstrate a positive attitude and proactive nature.
  • Must exhibit a high degree of professionalism and maintain the highest level of confidentiality.
  • Able to work in a highly organized manner within a fast-paced, innovative, and continuously changing environment.
  • Ability to work independently with minimal supervision.
  • Must be computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products (specifically PowerPoint, Excel, and Word, SharePoint).
RESPONSIBILITIES:
  • Leads the development and delivery related to group and individual trainings on complex topics to a varying level of team members and clients.
  • Plans, prepares, directs and completes client engagements in an efficient manner and within allotted timeframes.
  • Collaborates with program managers and clients to assess and identify process risks and provide recommendations for improvement.
  • Creates and leads the preparation of client proposals and manages existing client relationships.
  • Oversees the formulation of training outlines and recommends instructional methods utilizing knowledge of training needs and effectiveness of such methods.
  • Directs and leads the development of training aids including training handbooks, demonstration models, multimedia visual aids and computer tutorials.
  • Coordinates and oversees administrative functions necessary to deliver and document training programs.
  • Provides oversight and direction of training and development programs and instructional objectives and methods.
  • Reviews, approves and delivers team analysis and assessing training and development needs for individuals, departments and clients.
  • Understands and delivers engagement scope, manage day-to-day activities of work product, and assist with oversight of overall quality control of client deliverables.
  • Develops new client relationships by expanding existing relationships with clients, maintaining personal networks, and active participation in civic, business, and professional organizations.
  • Builds and maintains trusted relationships with diverse group of clients, team members, supervisors, and subject matter experts.
  • Monitors workload of self and team weekly to meet billable hour expectations.
  • Directs staff activities in an efficient and effective manner to meet productivity and realization goals.
  • Monitors workload to meet billable hour expectations and performs timely reviews of work products prior to submission to a Director/Associate or client.
  • Sets direction for staff, manages and resolves process and procedure issues presented by staff.
  • Performs effective on-the-job training for other team members and demonstrates positive leadership skills.
  • Performs supervisory responsibilities for senior, staff, and intern positions and provides prompt feedback to Director regarding staff performance. Complete staff evaluations after large or multiple engagements and on a periodic basis.
  • Maintains the required CPE for Firm and licensing requirements
  • May lead and/or participate in Firm recruiting activities.

#LI-CG1

Preferred Location: Baton Rouge

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