Ecommerce Operations Manager

2 days ago

Miami, United States High Quality Distribution Llc Full time

Benefits:

Employee discounts

Health insurance

Opportunity for advancement

We are seeking a highly entrepreneurial and proactive Website and Digital Marketing Project Manager to manage and oversee our website operations and lead digital marketing initiatives in the vape and Delta 8 industry. This is a hands-on role that requires a self-starter who can manage all aspects of website management, while also leading digital marketing projects with a dedicated team.

The ideal candidate should have strong experience in e-commerce website management, digital marketing strategies, and project management. You’ll be responsible for handling order approvals, processing returns, managing custom requests, and ensuring the website functions smoothly. In addition, you will project manage seasonal marketing campaigns, including SEO, social media, and email marketing, working with a team of SEO specialists, graphic designers, and a digital marketing manager.

Schedule: Monday through Friday + Saturday Morning

Responsibilities:

Website Management (Shopify):

Oversee day-to-day website operations, including order approvals, processing, returns, and custom requests.

Ensure the website is functioning optimally and user-friendly across all devices.

Manage product updates, listings, and content updates as needed.

Maintain a smooth and efficient customer experience through order fulfillment and support.

Manage customer service

Digital Marketing Project Management:

Lead digital marketing campaigns focused on SEO, social media, and email marketing for the website.

Project manage seasonal campaigns from start to finish, ensuring all deliverables are met on time.

Collaborate with the SEO specialist, graphic designer, and digital marketing manager to execute campaigns.

Track performance metrics and make data-driven decisions to optimize marketing efforts.

Requirements:

Proven hands-on experience in website management, preferably Shopify.

Strong knowledge of E-commerce. SEO, email marketing, and social media strategies...

Experience project managing digital marketing campaigns with cross-functional teams.

Ability to take ownership, be entrepreneurial, and manage multiple tasks independently.

Strong attention to detail and problem-solving skills.

Excellent communication and leadership abilities.

Familiarity with the vape and Delta 8 industry is a plus.

If you're a go-getter who excels in both website management and digital marketing, with a passion for getting things done, we’d love to have you join our team

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