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EHAP Housing Case Manager

4 months ago


Yonkers, United States Westhab Inc.(Copy) Full time

SUMMARY: Provide housing-focused case management services to homeless families in the Emergency Housing Apartment Program (EHAP) to rapidly secure permanent housing. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: ' Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals. ' Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies. ' Facilitates individual and group tenant education to provide families with information, resources and skills to help them secure and maintain permanent housing. Topics include: interviewing skills, understanding leases, landlord/tenant rights and responsibilities, financial literacy, and daily living skills. . Refers residents to specific housing opportunities. . Conducts biweekly home visits and EHAP apartment inspections. . Provides crisis intervention services as needed. . Submits and tracks work order requests. . Assists residents with completion and filing of housing and rental subsidy applications. . Helps residents secure moving costs from DSS, including brokers fees, security deposits, first months rent, furniture allowances and arrange utilities and utility payments. . Links families with community-based providers that are able to meet their long-term social support and service needs. . Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements. . Maintain demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other database programs. . Submits accurate, timely reports as requested. Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelors degree in social work or related field required. Strong computer, presentation, written and verbal communication skills required. Must have experience in one of the following areas: case management, home visiting, homelessness, or child welfare. Ability to engage hard to reach families. Understanding of and commitment to community and strength-based work. Sensitivity to the needs of culturally diverse communities and families. Must be available to work occasional evenings. Must have own transportation and valid drivers license. Fluency in Spanish is highly desirable.