Guest Experience Manager

2 weeks ago


WinstonSalem, United States CAVA Full time

Guest Experience Manager
Now Hiring Guest Experience Managers

CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA team members foster a culture of transparency, humility, positivity, thoughtfulness, and fanaticism.

Guest Experience Managers partner with the General Manager to support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.

Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team.

You will:
• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget

You are expected to:
• Develop Yourself & Others - Focus on self-improvement while supporting the success of others

• Put the Customer First - Consistently create CAVA fanatics by finding ways to say 'yes' to every guest

• Achieve Results - Take ownership of every shift and take pride in your job

• Foster Collaboration - Work with others to find success as a group

• Adapt to Change - Solve problems through an open-minded and all-inclusive approach

CAVA offers all team members a clear career path that includes continuous training and development. We are committed to creating leaders in our restaurants by providing you the tools and mentorship to find continued success with us as a General Manager and beyond.

We also offer:
• A competitive base hourly rate starting at $15.50
• A generous benefits package that includes: health, dental, vision, telemedicine, and pet insurance
• 401k enrollment with CAVA contribution after one year
• Free CAVA food
• Paid sick leave, parental leave, and community service leave
• The opportunity to be on the ground floor of a rapidly growing brand

CAVA - joining "A culture, not a concept"



  • Winston-Salem, United States CAVA Full time

    Guest Experience Manager Now Hiring Guest Experience Managers! CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA...


  • Winston-Salem, United States Novant Health Full time

    Job Summary Novant Health is seeking a Guest Services Representative II. The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service to patients and their loved ones during many phases of the patient's care and...


  • Salem, Oregon, United States Ashland Springs Hotel Full time

    About the Role:We are seeking a highly motivated and professional Host to join our team at Ashland Springs Hotel. As a Host, you will be responsible for providing exceptional customer service to our clients and guests. Your main goal will be to ensure that our guests have a positive and memorable experience while visiting our establishment.Key...

  • Guest Service Agent

    4 months ago


    Winston-Salem, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...


  • Winston-Salem, United States Novant Health Full time

    Overview Novant Health is seeking a Guest Services Representative II. The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service to patients and their loved ones during many phases of the patient’s care...


  • Winston-Salem, United States Lowes Foods Full time

    Overview As a Guest Services Representative in our corporate office call center, you’ll join a dynamic team that provides extraordinary service to Lowes Foods’ guests and hosts. You’ll be on the front lines, with the opportunity to be a “life-saver” for our guests. You’ll gain valuable career experience through the use of several key...


  • Winston-Salem, United States Novant Health Full time

    It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community inv Guest Service, Representative, Customer Service, Guest, Skills, Retail, Healthcare, Team Member


  • Winston-Salem, North Carolina, United States Wingstop Restaurants Full time

    Delivering World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone callsProviding guests with accurate and timely information about our menu and...


  • Winston-Salem, United States Wingstop Full time

    Wingstop - 340 Summit Square Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Winston-Salem, North Carolina, United States Truist Inc Full time

    Job Summary:The Guest Services Representative will provide exceptional client service to both internal and external clients at the Truist Leadership Institute. This role will serve as the primary point of contact for guests, addressing requests and complaints to ensure guests are satisfied.Key Responsibilities:Provide exceptional client service to both...


  • Winston-Salem, North Carolina, United States Truist Inc Full time

    As a Guest Services Representative for Truist Leadership Institute, you will serve as the primary point of contact for guests, addressing their requests and complaints to ensure their satisfaction.Key Responsibilities:Efficiently address guest requests and complaints.Provide exceptional customer service and ensure guest satisfaction.Work collaboratively with...


  • Salem, Oregon, United States lululemon athletica Full time

    Key Responsibilities:As a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This includes assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence throughout shifts.Key Skills: Move dynamically and lead from the floor...


  • Salem, Oregon, United States lululemon athletica Full time

    Lead the Way in Customer ExperienceAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring that every guest receives a high-quality in-store experience. This involves assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence throughout each shift.Key...


  • Winston-Salem, United States YMCA of Northwest North Carolina Full time

    Job DetailsJob Location Fulton Family YMCA - Winston-Salem, NC Position Type Part Time Salary Range $10.00 - $10.00 Hourly Job Shift Opening Description Are you looking to impact lives in our community? If so, this is the position for you. The Member Experience Representative is responsible for increasing membership engagement, growth and retention. Primary...


  • Winston-Salem, United States YMCA of Northwest North Carolina Full time

    Job DetailsJob Location Robinhood Road Family YMCA - Winston-Salem, NC Position Type Part Time Salary Range $10.00 - $10.00 Hourly Job Shift Variable Description Variable Schedule10-20 hours per week based on open shifts. Availability required Monday-Friday 4pm-9pm, Saturday 6.45am-6pm, Sunday 11.45am-6pm. POSITION SUMMARY: The Member Experience Leader is...

  • Assistant Manager

    2 weeks ago


    Winston-Salem, United States Little Caesars Full time

    Description As an Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager effectively leads the team to execute great guest service and follows operating policies and procedures. Lead...


  • Winston-Salem, United States 10000 solutions llc Full time

    Share Your Pion Earn Cash: Become an Experience Host! Got a unique s hidden local gem or a cool idea that people would LOVE Nows your chance to turn it into an exciting profitable experience for curious travelers and adventurers from around the globe. Whether youre a master of mixology a storyteller or someone with insider knowledge of your city this is...


  • Salem, Massachusetts, United States The Hotel Salem Full time

    Restaurant Server Job DescriptionWe are seeking a skilled and friendly server to join our team at The Hotel Salem. As a server, you will be responsible for providing exceptional dining experiences for our guests.Key Responsibilities:Greet Guests - Welcome guests warmly and politely, ensuring they feel comfortable and at ease.Take Orders - Clearly and...

  • General Manager

    6 months ago


    Winston-Salem, United States Kimpton Hotels & Restaurants Full time

    Job Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart....


  • Winston-Salem, North Carolina, United States Gecko Hospitality Full time

    Restaurant General Manager Job DescriptionThe Restaurant General Manager is a key leadership role within Gecko Hospitality, responsible for the successful operation of our restaurants. This individual will oversee the daily management of the restaurant, including employee selection, development, and performance management. They will also be responsible for...