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Product Manager I- ServiceNow

1 month ago

San Antonio, United States Frost Bank Full time
Job Description

It's about innovation and creation.

Are you known for your ability to think outside the box? Are you inspired by leading others and enjoy providing direction? Do you have a background in product management? If so, the Product Manager I role could be for you

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Product Manager I, you will team with stakeholders to set the product strategy for a product area to meet business and customer needs. You believe in effective communication and will have the opportunity to address potential problems and solutions to complex issues. More than that, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind.

you'll do:
  • Collaborate with the product management team and stakeholders for a product area to create and maintain a product vision and prioritized product roadmap
  • Work with support teams to understand solution architecture, operational impacts, and ensure that solutions meet stakeholder requirements
  • Communicate with management and product stakeholders to show product features
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What You'll Need:
  • Bachelor's degree in computer science, business, a related field, or equivalent work experience
  • 5+ years of experience in product management with a record of successfully delivering complex products and services
  • Proven ability to perform cost analysis, identify KPIs, and create financially sound strategies
  • Extensive experience with Agile methodologies including Scrum and Kanban
  • Advanced knowledge of bank operations and financial solutions
  • Excellent written and verbal communication skills
  • Proficient in Microsoft computer applications
Additional Preferred Skills:
  • Master's degree in Business, Finance, or in a related field
  • Experience working with ServiceNow
  • Experience working in regulatory environments
  • CSA (Certified ServiceNow Administrator) certification
Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
  • Medical, dental, vision, long-term disability, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including our Employee Assistance Program
  • Referral bonus program + more


Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.