Current jobs related to Member Service Representative I - Ridgefield - iQ Credit Union

  • Customer Service Associate I

    3 weeks ago

    Ridgefield, Washington, United States iQ Credit Union Full time

    Position OverviewLocationRidgefield BranchEmployment TypeFull TimeEducational RequirementHigh School Diploma or EquivalentCompensation$23.81 per HourIndustryBankingRole SummaryBecome a vital part of our missionAt iQ Credit Union, we pride ourselves on fostering a supportive and enriching workplace. We are dedicated to providing our employees with a balanced...

  • Customer Service Representative

    7 days ago

    Ridgefield, Connecticut, United States Keeler Motor Car Company Full time

    Keeler Collision Employment Opportunities **Customer Service Representative Role** We are seeking a skilled Customer Service Representative to join our team at Keeler Collision. As a key member of our staff, you will be responsible for providing exceptional customer service to drivers involved in accidents or incidents. **Key Responsibilities:** *...

  • Collision Service Representative

    1 week ago

    Ridgefield, Connecticut, United States Keeler Motor Car Company Full time

    Job Summary:We are seeking a highly skilled and customer-focused Collision Service Representative to join our team at Keeler Motor Car Company. As a key member of our team, you will be responsible for providing exceptional customer service to drivers involved in accidents or incidents.Key Responsibilities:Coordinate with customers, insurance companies, and...

  • Collision Customer Service Representative

    3 months ago

    Ridgefield, United States Keeler Motor Car Company Full time

    Join Keeler Collision of Ridgefield as a Customer Service Representative!Hourly Range: $18-$20 per hour, based on experience Work Schedule: Full-Time, Monday-Friday 8:00am-5:00pm, or 9:00am-6:00pm (Weekends off!) At Keeler Collision, we provide quality customer service to drivers involved in an accident or incident. This service representative/ receptionist...

  • Customer Service Representative

    6 days ago

    Ridgefield, United States Topaz HR Advisory Full time

    Job Title: Customer Service Representative Location: Ridgefield, NJ Salary: $21-23 per hour Hours: 9 AM – 5:30 PM Job Overview: We are looking for a proactive and detail- focused Customer Service Representative to become part of our expanding team. In this role, you will provide top-tier service to our customers, handle inquiries efficiently, and...

  • Marketing Coordinator

    2 months ago

    Ridgefield, United States Wade Au - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryHealth insurancePaid time offTuition assistancePosition OverviewAre you a self starter, are you a competitor? Does being on a winning team excite you? Is it your passion to take great care of customers and do what's right for them? If you answered yes to these questions,...

  • Collision Customer Service Representative

    4 days ago

    Ridgefield, United States Keeler Motor Car Company Full time

    Join Keeler Collision of Ridgefield as a Customer Service Representative!Work Schedule: Monday - Friday 7:30am to 5pm Hourly Range: starting at $20 per hour, based on experience At Keeler Collision, we provide quality customer service to drivers involved in an accident or incident. This service representative/ receptionist position will be responsible to...

  • Customer Service Representative

    3 weeks ago

    Ridgefield, Connecticut, United States Dover Saddlery Full time

    Job DetailsJob Location Ridgefield, CT Position Overview:As a key member of our team, you will be responsible for delivering outstanding service to our customers, ensuring that they receive prompt assistance and expert advice on our equestrian merchandise. Your role will also involve maintaining a well-organized and inviting sales environment.Key...

  • Customer Service Ambassador

    4 days ago

    Ridgefield, Connecticut, United States Topaz HR Advisory Full time

    Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Topaz HR Advisory. As a key member of our expanding team, you will be responsible for providing exceptional customer service, handling inquiries efficiently, and ensuring seamless coordination between sales, production, and...

  • Food Service Team Member

    2 weeks ago

    Ridgefield, Washington, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group, North America. As a Food Service Worker, you will be responsible for preparing, presenting, and serving food to our customers.Key Responsibilities:Food Preparation: Performs prep work such as washing, peeling, cutting, and seeding fruits and vegetables.Food...

  • Sales and Service Representative

    7 days ago

    Ridgefield, Washington, United States Quinn Company Full time

    Job SummaryWe are seeking a highly skilled Sales and Service Representative to join our team at Quinn Company. As an Inside Sales and Customer Service Professional, you will be responsible for selling service replacement engines, supporting customer parts/engine needs, and building customer relationships.Key ResponsibilitiesSales service replacement engines...

  • Warehouse Operations Representative

    7 days ago

    Ridgefield, Connecticut, United States U.S. LBM Full time

    **Job Summary**U.S. LBM is seeking a skilled Warehouse Operations Representative to join our team. As a key member of our logistics team, you will be responsible for ensuring the safe and efficient loading of lumber and building materials into storage facilities.Key Responsibilities:Stock all material received in appropriate bins or storage locationsBuild...

  • Retail Team Member

    2 weeks ago

    Ridgefield, Connecticut, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Team Member to join our team at Michaels Arts and Crafts. As a Retail Team Member, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer Service: Deliver friendly...

  • Admin Assistant I

    4 weeks ago

    Ridgefield, United States Root Staffing Full time $21 - $24

    Job DescriptionJob DescriptionTitle: Admin Assistant IDuration: 12 MonthsLocation:  Ridgefield CT 06877 (hybrid schedule, 2 days onsite)Payrate: 22-23/hr on w2.The worker will be working 40 hours a week on hybrid schedule but will need to be onsite every Wednesday. Job Description:   Provides administrative support to one or more individuals within a...

  • Dunkin Team Member

    7 days ago

    Ridgefield, New Jersey, United States Applegreen US Full time

    Applegreen USA is a leading travel plaza operator in the Northeast and Midwest. We are seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and ensuring that our customers have a positive experience....

  • Restaurant Team Member

    2 weeks ago

    Ridgefield, Washington, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-casual pizza restaurant that prides itself on serving high-quality, customizable pizzas in a welcoming and inclusive environment.Job SummaryWe are seeking a skilled and enthusiastic Restaurant Team Member to join our team! As a Restaurant Team Member, you will be responsible for providing exceptional customer service,...

  • Dunkin Team Member

    1 day ago

    Ridgefield, New Jersey, United States Applegreen US Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our Applegreen USA team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers have a positive experience.Key ResponsibilitiesProvide friendly and...

  • Restaurant Team Member

    2 weeks ago

    Ridgefield, Washington, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-casual pizza restaurant that prides itself on serving high-quality pizzas in a welcoming and inclusive environment. Our mission is to create a world where everyone belongs, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a skilled and enthusiastic Restaurant Team Member to join our MOD...

  • Dunkin Team Member

    6 days ago

    Ridgefield, New Jersey, United States Applegreen US Full time

    Applegreen USA is a leading travel plaza operator in the Northeast and Midwest. We are seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and ensuring that our customers have a positive experience....

  • Restaurant Crew Member

    1 month ago

    Ridgefield, United States MOD Pizza Full time

    At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...

Member Service Representative I

3 months ago

Ridgefield, United States iQ Credit Union Full time
Job Details Job Location Ridgefield Branch - Ridgefield, WA Position Type Part Time Education Level High School   Salary Range $18.32 - $23.81 Hourly Job Category Banking Description

Be part of something uniQue

iQ Credit Union is a great place to work and grow and we're looking for people like you to join our exceptional team. At iQ, you'll find a healthy work-life balance, great benefits, an unwavering commitment to our members and the communities we serve, and a positive environment that empowers you to grow personally and professionally. We love where we work and we know you will, too

The Member Service Representative I (MSR I) respond to inquiries, solves problems, and provides solutions in our retail branch environment. Educates members on products and services to improve members' financial wellbeing.

Essential Duties:

  • Process deposits, withdrawals, loan payments and transfers received over the counter, through the mail, in night drop and by telephone. Take requests for stop payments, check orders, cashier's checks and replacement cards.
  • Balance cash drawer at the end of the day.
  • Successfully cross-sell members on the features and benefits of Credit Union services.
  • Actively participate in branch activities and weekly sales meetings to achieve specific detailed and measurable service and sales goals.
  • Actively participate in monthly coaching and development plans to leverage talents and development opportunities.
  • Support the Member Outreach strategy by actively participating in outbound calls to members.
  • Utilize Credit Union software and technology to obtain and/or update member status and process member transactions, as appropriate.
  • Actively participate in marketing campaigns and community events.
  • Adhere to our Retail Branch Service Level Agreement. Demonstrate understanding and engagement in performance metrics, campaign management, sales/service initiatives, and professional appearance standards.
  • Maintain a complete knowledge of compliance rules and regulations applicable to your position. Compliance with all federal and state government laws.
  • Adhere to standard security procedures, including safe deposit security. Attend all mandatory robbery and security training. Validate robbery and bomb threat packets are always current.
  • Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations.
  • Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document.
Qualifications

Knowledge and Skills:

Experience:

At least one month of similar or related experience.

Education:

A high school education or GED

Additional Details:

Work Schedule: 20 hours per week. Monday through Saturday. Ideally 10am - 3pm or 11am - 4pm but may consider other schedules.

Location: Ridgefield branch- 2 South 56th Place. Ridgefield, WA 98642

We value diversity in experiences and skills. If you believe you have the passion and drive to excel in this role, even if you don't fully meet every qualification listed, we encourage you to apply. Your unique experiences, knowledge, skills, and abilities may be exactly what we need to enhance our team.

iQ offers a total compensation package for our totally exceptional employees.

There's a reason we've ranked as one of top workplaces in the Pacific Northwest for the past seven years. We listen to our employees and continue to provide benefits that make a difference.

Healthcare coverage

iQ pays 100% monthly medical, dental and vision premium for you AND your dependent children.

Saving for retirement

iQ matches up to 5.5% of your 401(k) retirement dollars.

Paid time off

iQ offers 11 paid holidays plus vacation and sick time accruals.

iQ encourages community involvement through paid volunteer opportunities.

iQ uniquely offers a paid Cultural Enrichment Day to increase awareness of the diverse communities we serve.

Investing in you

iQ offers a student loan repayment match up to $100 per month.

iQ supports you in advancing your education and knowledge through tuition reimbursement.

iQ offers an annual match to amplify your nonprofit giving.

See our full list of unique benefits: iQ23-BenefitsSummary2023.pdf (iqcu.com)

iQ Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.