System Consultants

2 weeks ago

McLean, United States DMI Full time
About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

We are seeking a highly skilled Systems Consultant to support a federal government contract. The Systems Consultant will work closely with client stakeholders, internal teams, and vendors to design, implement, and optimize IT systems that meet the needs of federal agencies. This position requires expertise in IT architecture, system integration, and the ability to provide strategic guidance to ensure that solutions are efficient, secure, and compliant with federal standards and regulations.

Key Responsibilities:

  • System Design & Implementation:

    • Collaborate with federal clients to understand their technical requirements and provide expert guidance on system design and integration.
    • Design and implement customized IT solutions that align with the client’s business objectives and meet federal compliance requirements (e.g., FISMA, NIST, FedRAMP).
    • Oversee the end-to-end deployment of systems, ensuring solutions are integrated seamlessly with existing infrastructure.

  • System Optimization & Performance Tuning:

    • Conduct assessments of existing systems, identify areas for optimization, and recommend improvements to enhance system performance, scalability, and security.
    • Provide recommendations for hardware, software, and network improvements to ensure that the systems are operating at peak efficiency.
    • Implement system monitoring tools and performance analytics to ensure continuous optimization.

  • Security & Compliance Guidance:

    • Advise federal clients on best practices for securing IT systems, ensuring compliance with federal security frameworks (e.g., NIST 800-53, FISMA, FedRAMP).
    • Perform risk assessments, security audits, and vulnerability analysis to ensure the integrity of the system.
    • Collaborate with cybersecurity teams to implement security controls and address potential threats.

  • Technical Support & Troubleshooting:

    • Provide expert-level troubleshooting support for system issues, working with internal and external teams to resolve complex problems.
    • Lead root cause analysis for system failures and implement corrective actions to prevent recurrence.
    • Support the transition to operational systems, ensuring smooth handover to the maintenance teams.

  • Documentation & Reporting:

    • Develop detailed documentation for system designs, configurations, and implementations, ensuring all processes and architectures are well-documented for future reference.
    • Create and deliver technical reports, presentations, and status updates to key stakeholders, including project managers, senior leadership, and client teams.
    • Maintain accurate records of system configurations, changes, and updates for auditing and compliance purposes.

  • Training & Knowledge Transfer:

    • Provide training and support to client personnel to ensure they can effectively manage and operate newly implemented systems.
    • Create training materials, user manuals, and knowledge base articles for ongoing system use and troubleshooting.

  • Project Management & Collaboration:

    • Participate in cross-functional teams to manage system implementation projects, ensuring that project timelines, budgets, and quality standards are met.
    • Work with internal stakeholders, including business analysts, project managers, and IT support teams, to deliver solutions that align with client requirements.
    • Lead or contribute to technical workshops, meetings, and briefings to communicate progress, address concerns, and gather feedback.
Qualifications
  • A Bachelor’s Degree in a relevant field (such as computer science, information technology, or business administration) is often required.
  • 5+ years of direct customer support experience.

Additional Requirements:

  • In-depth knowledge of IT systems, infrastructure, and software development
  • Familiarity with government regulations, compliance, and security standards (e.g., , NIST)
  • Strong leadership abilities to guide teams, resolve conflicts, and make strategic decisions.
  • Effective communication with stakeholders, team members, and senior management.
  • Budgeting and financial oversight skills to effectively manage the contract 
  • Ability to allocate resources efficiently and track expenses.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote, US within the DMV area

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
  • Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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