Sr. Salesforce Developer

5 days ago

Lisle, United States Joseph T Ryerson & Son Inc Full time




Position Description:

Ryerson has an opportunity for a Sr. Salesforce Developer to help align digital sales tools with core business processes. Your strategic responsibilities will include developing programs/processes that increase user adoption across the organization.

The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Roles and Responsibilities:
* Read and edit code (in APEX and LWC) to maintain and enhance already created custom functionality in our Salesforce implementation.
* Perform complex configuration and development on the most up-to-date capabilities of Salesforce.com as well as related modules added from the marketplace.
* Write code to create custom functionality in Salesforce as needed to tailor capabilities to our unique business model and needs.
* Act as the initial point of contact for solving code questions or issues within SFDC that need resolution.
* Troubleshoot system bugs by creating, reviewing, and editing code and using other tools like Own Backup and Event Monitoring. (APEX, LWC: Lightning Web Components)
* Support business requirements and deal with all the CRM needs by providing customized solutions using the Salesforce platform
* Work with Sales Enablement Team to support requirement gatherings, produce functional analysis and facilitate customer workshops, etc.
* Support/implement Salesforce projects and other business roles/initiatives along with the business teams that support that effort. (OSR of the future, Marketing Calls)
* Review workflows via debugger/testing and determine if the flow is valid/working correctly or that flow needs to be redone in APEX programming to work correctly. Execute to eliminate workflow errors and correct via programming
* Provide technical knowledge around business requested changes. Define capabilities, create best business process for change, including the effort behind the change and the SOX compliance steps prepared and done for changes to be moved into SFDC production environment
* Coordinate the installation/setup of Apps with the appropriate licensing when adopting new tools or new functionality, including configuration for user security, aligned to direction from business stakeholders.
* Provision user fields access and tool access of our current tools (Articulate 360, Enable Now, EDvantage, Salesforce (Mapping tool, Marketing Cloud, Level 11, Outreach, Actual to Goal, Aim Dashboards, Account Development Plans, Campaigns) and any new ones.
* Support and answer questions from the business through the helpdesk tool, including change order creation and documentation preparation for project changes/solutions.
* All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.



Position Requirements:

* Minimum bachelor's degree
* 5-7 years of proven coding and software experience using APEX and/or LWC. Lightning Web Components (LWC) is ideal
* Salesforce Developer certification with documented support of continuous learning
* Previous Salesforce Admin, Sales, and Marketing enterprise experience
* Solid knowledge of sales business processes
* Experience in troubleshooting and debugging code issues required
* Proficient use of MS Office suite with advanced level use of Excel
* Must be able to grasp new concepts and adapt to new technologies quickly
* Must possess strong communication and problem-solving skills, both written and verbal



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

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