Telecommunications Officer
2 weeks ago
Founded in 2018 in the heart of downtown St. Louis, Ponce Health Sciences University is answering a need for more healthcare professionals by preparing more students for jobs with a world-class, culturally-competent education. Whether you're an aspiring doctor or psychologist, PHSU St. Louis is focused on helping our students reach their professional goals.
Ponce Health Sciences University's history dates back to its founding in 1977 in Ponce, Puerto Rico. We've been expanding our prestigious health sciences offerings since, with a focus on graduate medical programs. With campuses now in Ponce, San Juan, and St. Louis, we're expanding our global network while staying committed to preparing students for real-world healthcare careers and clinical situations.
OUR MISSION
The mission of Ponce Health Sciences University (PHSU) is to provide a world-class, culturally-competent, health sciences education to the population we serve, through innovative adaptive learning environments focused on the success of its students to become ethical practitioners and scientists.
OUR VISION
The PHSU vision is to build on its reputation as a prestigious academic and research leader educating underrepresented diverse populations while focusing research efforts on solving global health disparities
PHSU SCHOOLS AND PROGRAMS
The School of Medicine is fully accredited and in its third year. The PsyD program is in its fifth year. PHSU also offers an MSMS program and is in development of other graduate level programs to begin in the next couple of years.
Key Job Elements
The Telecommunications Officer position will support a dynamic cross-functional enrollment team. This is an excellent opportunity for a highly motivated individual to join a growing and innovative university and develop real world international business and relationship management experience and mentorship in higher education. This position will be based in St. Louis, Missouri.
Main Job Tasks and Responsibilities
Assist in addressing online and in person inquiries to the admissions offices.
Setting appointments and qualifying leads for admissions personnel
Assist in qualifying student inquiries for enrollment in all PHSU-STL programs.
Scheduling and hosting campus tours
Maintain and update records of potential students.
Reception duties as needed to manage Admissions walk ins and leads.
On- Campus presence essential.
Assist in recruiting students through campus and virtual communication.
Participate in recruitment events that occasionally require overnight travel.
Communicate with main campus/departments as needed.
Available nights and weekends as needed for heavy phone outreach.
Other duties as assigned.
Education and Experience
Bachelor's degree or 2 years work experience in higher education or customer service and/or relationship sales environment is preferred.
Proficient with internet use and comfortable with changing technology.
Good listening skills and ability to display patience and empathy when dealing with customers and colleagues.
Familiarity with salesforce.com and CRM management is desired but not required
Bilingual (English/Spanish) is desired but not required
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