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Case Manager
4 months ago
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency based on our proven theory of change, while remaining flexible to meet the changing needs of our communities. What sets us apart is the lengths we go to in getting to know our family members and their goals as they work to achieve self-sufficiency.
We are looking for people to partner with us to achieve our goal of disrupting the cycle of homelessness for greater Boston families and are seeking a Case Manager to join our team.
What You Will Do:
- Conduct psychosocial needs assessments of the head of household and formulate action plans as needed.
- Help families navigate barriers to tenancy and build a support system by connecting them with people and programs in the community.
- Provide support to a family in a moment of crisis and report significant concerns to program management in a timely manner.
- Utilize clinical consultation support, as needed, in order to access the individual’s or family’s level of need.
- Assist in the development and facilitation of groups, classes, and skills training to help clients achieve goals and specifics within the action plan set.
- Measure and review case progress and facilitate case consultation meetings.
- Work as part of a team and coordinate with Housing Specialists, System Navigators, Residential Assistants, Supervisors and other program staff.
- Work onsite five days a week at multiple locations.
- Participate in on-call duties.
- Education – Associate Degree, Bachelors preferred. A combination of education and experience will be considered.
- Experience – 3 to 4 years of experience in case management, housing search or related work with homeless or low-income families. Detailed understanding of Massachusetts benefit programs, state and federally funded housing programs, private housing developments and the social service network. Residential program experience is a plus.
- Skills – Ability to work effectively with individuals from a wide range of ethnic and social backgrounds is critical. Must be computer literate, familiar with MS Word and competent to utilize a variety of software programs necessary for reporting requirements. Must be able to communicate effectively verbally and in writing. Ability to ambulate stairs unassisted to conduct home visits.
- License/Certification – Must be CPR/SFA Certified within 30 days of hire
- Language – Bilingual in Spanish/Haitian Creole preferred
Additional Information- Use of a personal vehicle or ability to efficiently utilize public transportation for home visiting is required.
