Retail Department Manager

1 week ago

Spanish Fort, United States Bass Pro Inc Full time

POSITION SUMMARY:

The Hunting Group Sales Manager supervises the Hunting/Firearms Departments within the store to include compliance standards with all applicable laws and company policies, merchandise presentation, inventory control, pricing, sales enhancements, Outfitter selection development training and customer service activities.

ESSENTIAL FUNCTIONS:

  • Leads firearm compliance sales standards in the Hunting/Firearms department to ensure compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms.
  • Leads firearm safe handling, safety, operations, and customer experience standards within the firearms department.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Meets or exceeds all financial plans as set by the Company.
  • Executes all Sales plans as directed by the Company.
  • Opens and Closes the Store and has "Manager on Duty" responsibilities.
  • Maintains planograms as set by the Corporate Office.
  • Staffs the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolves customer and Outfitter issues.
  • Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs making product recommendations based off this analysis promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pickup.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

  • Experience: Minimum of 3-5 years in Retail Management

KNOWLEDGE, SKILLS, AND ABILITY:

  • Ability to calculate figures and amounts such as discounts, commissions, and percentages
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret a variety of other financial, legal, and technical information
  • Ability to read and analyze certain reports
  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills
  • Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
  • Demonstrated use of Team concept of Management

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Constantly assess the accuracy, neatness, and thoroughness of the work assigned
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally
  • move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
  • Occasionally ascend or descend ladders, stairs, step stools, etc.
  • Occasionally operate machinery and/or power tools
  • Occasionally operate motor vehicles or heavy equipment.
  • Occasionally work in low or high temperatures
  • Occasionally work in outdoor elements such as precipitation and wind.
  • Occasionally work in noisy environments
  • Occasionally work in hazardous conditions

INDEPENDENT JUDGEMENT:

  • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

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