Senior Business Analyst- Salesforce Solutioning

5 days ago

Baltimore, United States GE Appliances, a Haier company Full time

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .

Interested in joining us on our journey?

Join our innovative team as a Senior Business Analyst and play a pivotal role in designing and implementing impactful Salesforce solutions. If you are an experienced Salesforce professional passionate about translating business needs into value-driven applications, this is your opportunity to thrive in a dynamic, collaborative environment.

Position

Senior Business Analyst- Salesforce Solutioning

Location

USA, Atlanta, GAUSA, Baltimore, MD, USA, Boston, MA, USA, Chicago, IL, USA, Columbus, OH, USA, Detroit, MI, USA, Durham, NC, USA, Indianapolis, IN, USA, Jackson, MS, USA, Little Rock, AR, USA, Louisville, KY, USA, Manchester, NH, USA, Minneapolis, MN, USA, Montgomery, AL, USA, New Orleans, LA, USA, Philadelphia, PA, USA, Providence, RI, USA, St Louis, MO, USA, Washington, DC, USA, Wilmington, DE

How You'll Create Possibilities

Responsibilities:

Solutioning (70%)

  • Collaborate with stakeholders to validate requirements and acceptance criteria in Jira User Stories.

  • Design detailed solutions for user stories, including data flows, automations, and system integrations.

  • Recommend configuration vs. customization approaches and Salesforce object/field usage.

  • Provide initial effort estimates (T-shirt sizing) to guide development.

Collaboration & Oversight (20%)

  • Participate in user story grooming and Agile ceremonies to refine deliverables.

  • Work closely with developers to clarify complex requirements and ensure alignment.

  • Share Salesforce development best practices and contribute to code reviews.

Additional Responsibilities (10%)

  • Support application deployment and provide development assistance as needed.

  • Assist in Agile ceremonies, including Sprint Planning, Daily Scrum, and Retrospectives.

What You'll Bring to Our Team

Minimum Qualifications:

  • Bachelor’s degree in Computer Science or a related technical field (or equivalent experience).

  • 5+ years of experience in Salesforce development within Sales, Service, or Experience Cloud.

  • Proficient in Salesforce Field Service application.

  • Salesforce App Builder, Consultant, Architect, or similar certifications.

  • Strong communication and interpersonal skills.

Preferred Qualifications:

  • Master’s degree in Computer Science or a related technical field (or equivalent experience).

  • Additional Salesforce certifications in Sales, Service, Experience, or Field Service Cloud.

Working Conditions:

This is a remote role, with occasional weekend or evening work as needed. Collaboration is expected during U.S. Eastern Time Zone hours.

Ready to Transform Business with Salesforce?

Apply now to embark on an exciting journey with us

#LI-MS

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

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