Senior Network Technician
4 days ago
Immediate need for a talented Senior Network Technician. This is a 06+months contract opportunity with long-term potential and is located in Salem ,OR (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-47945
Pay Range: $43 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Support the day-to-day salesforce needs of the business globally to ensure operational flow.
- Manage user support requests & escalations and respond in a timely manner.
- Provide guidance to users on how to utilize the system to meet their needs.
- Manage multiple simultaneous enhancement projects and project-related tasks on time within an Agile development process.
- Work with cross-functional stakeholders to clarify requirements, demo changes, and answer questions about system and improvements.
- Administer aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
- Works with IT teams to ensure system integrations are working correctly.
- Works with Data Integrity Specialist to identify, merge, clean-up data.
- Key Skills:MS Office 365,TeamsSharePointSAP Business ObjectsBluJay (preferred not required),Salesforce.com,Validity,MS SQL experience,Zoom.
- Extensive Salesforce product knowledge and at least 3-5+ years of Salesforce.
- Administration hands-on experience with Sales & Service Cloud.
- Ability to work independently and proactively.
- Excellent project management skills.
- Excellent problem-solving skills.
- Ability to liaise with stakeholders at all levels.
- Knowledge of databases.
- Enterprise software systems.
- Zoom phone (management).
- Ability to learn and adapt to changing technology.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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