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Medical Records Representative

4 months ago

Burlington, United States Community Health Centers of Burlington Full time

CHC - Riverside in Burlington, Vermont is seeking a full time Health Information Management Representative to join the Medical Records team

The HIM (Health Information Management) Representative is responsible for the day-to-day processing of patient health information and patient records, including but not limited to retrieving from and scanning into the Electronic Medical Record (EMR) and forwarding patient records as requested and according to policies and procedures.

Compensation commensurate with direct experience within the range of $20 - $24.73 per hour.

Essential Duties:

  • Checking documents to ensure validity of forms and HIPAA standards
  • Release of record information to patients, medical and dental offices, legal offices etc.
  • Chart requests from outside organizations
  • Locate, retrieve, prepare, and deliver patient information
  • Sort paper documentation for scanning preparation
  • Review records for completeness, accuracy and compliance with regulations
  • Protect the security and confidentiality of patient records and related patient health information according to CHCB policies and procedures
  • Monitor the Electronic Practice Management (EPM) and Electronic Medical Record (EMR) tasking
  • Work with outside vendors on records releases and chart requests
  • Index, scan, and number patient information into the EMR
Basic Qualifications:

Education and Experience
  • High School Diploma or GED
  • Six months experience in a medical office setting using computers and medical office software
Knowledge, Skills, and Abilities
  • Ability to understand and follow strict confidentiality policies and procedures
  • Ability to convey detailed information to others
  • Ability to understand and ask appropriate clarifying questions
  • Ability to work and problem solve on an individual level as well as part of a team
  • Strong organization, prioritization and time management skills
  • Ability to operate standard office equipment including fax machines, scanners, copiers and computer


CHC employee benefits highlights include:

- Medical insurance with $600 annual wellness perks

- Monthly stipend for those with alternate health insurance

- Flexible Spending Account and Dependent Care Account

- Excellent Dental and Vision coverage

- Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance

- 401K via Vanguard (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)

- Fiduciary services through Morgan Stanley regarding your Vanguard account and/or other financial advice

- Generous Accrued CTO

- Employee Assistance Program offering short term counseling sessions and a variety of resources

- We also have a continually growing list of local discounts and perks including 50% The Edge Sports and Fitness, retail discounts, and more

#IMP