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Healthcare Customer Service Reps

4 months ago

Phoenix, United States TEKsystems Full time

Join a Growing Healthcare Contact Center here in the Valley

Healthcare Customer Service Rep Job Description:

  • Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management

  • Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance

  • Collaborate with providers and other operations team members to complete urgent tasks

  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.

Healthcare Customer Service Rep Main Details:

Healthcare Customer Service Rep Start Date: 10/16

Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts

Schedule: Choose your own schedule from available 1st & 2nd shifts (Schedules with start times between 5:00am - 1:00pm) Monday - Friday is available

Location: Downtown Tempe. Near Rio Salado & Priest

Benefits of this Healthcare Customer Service Role:

  • Endless career advancement opportunities with a growing & upcoming company

  • Will work out of a brand new building in DT Tempe

  • Paid sabbatical after 5 and 10 years

  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues

  • Competitive Medical, Dental and Vision plans

  • Free memberships for yourself, your friends and family

  • Pre-Tax commuter benefits

  • PTO cash outs - Option to cash out up to 40 accrued hours per year

  • They pay 100% life insurance and disability insurance

  • 401K Match

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.