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Care Coordinator Supervisor

4 months ago

Harvey, United States Catholic Charities Full time
Job Description

Essential Functions* of the position are detailed below and include any physical requirements checked below:

  • Provides individual and/or group supervision for case coordinators providing direct service to elderly and frail clients with complex multiple problems by utilizing advanced practice skills
  • Responsible for assigning work to care coordinators, case aides and administrative staff and ensuring it is performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary. Monitors care coordinators case work, time frames and caseloads including all tasks required to complete cases
  • Recommends staff for hiring and makes recommendations regarding the discipline and evaluation of staff performance
  • Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies
  • Conducts regular meetings to convey information and resources promote the professional development of staff and establish a collaborative environment
  • Supervises case aides and administrative support staff in completing billing and administrative functions for the program
  • Utilizes advanced practice skills, including the ability to provide additional resources to staff
  • May accompany staff on home visits or completes home visits and care coordination assessments


PLEASE NOTE: * Essential functions include all other duties and responsibilities as assigned.

Kneel and move from sitting, bending, kneeling, or standing multiple times a day
X Push and pull objects up to 10 pounds
X Climb up and down up to 5 flights of stairs at a time
X Lift up to 10 pounds

Other Requirements: Comply with program and/or Agency requirements related to:
X Background check, including any program specific requirements
Physical examination
Drug Testing
TB Testing
X Driver's License and reliable transportation
Agency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Program Director, Care Coordination Unit
Directly Supervises: Care Coordinators, Case Aides and Administrative staff

Education and Experience Requirements:

Relevant Education:
Preferred: Master's Degree
Minimum: Bachelor's Degree

Relevant Experience:
Preferred: 5 years' experience with 3 Years of experience as a supervisor
Minimum: 3 years of experience with 2 years' experience as a supervisor

Certification/Licensure:
Preferred: LCSW or LSW Illinois Department on Aging
Minimum: N/A