Bookseller

Location:

Bookseller (Store #174) in Southfield, MI at Books-A-Million, Inc. **Location:**

**Experience:**

Not Specified **Job Description**

Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.

**Roles and Responsibilities**

* Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.

* Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.

* Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.

* Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.

* Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.

* Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

**Core Competencies**

* Interpersonal Skills

* Self-Management

* Communication Skills

**Job Requirements**

**Core Competencies**

* Interpersonal Skills

* Self-Management

* Communication Skills

**Qualifications and Education Requirements**

* High School diploma or equivalent

* Previous retail sales experience preferred

**Preferred Skills**

* Computer skills and cash register skills

**Physical and Environmental Requirements**

* Must be able to stand and walk for extended periods of time.

* Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

* Must be able to lift objects up to 60 lbs. with or without assistance.]

* Must be able to communicate using speech, sight, and sound with or without assistive device.

* Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.