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Patient Services Representative

4 months ago

Watertown, United States Catalyst Medical Clinic PA Full time

The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.This is a part-time (0.4 FTE) position with scheduling flexibility and is based out of Catalyst Medical Clinic in Watertown, MN. Additionally, the person who fills this role may also spend some time in our clinic in Chaska, MN.Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.About this position:Greets all patients that enter the clinic within a reasonable amount of timeObtains all demographic and billing information to assist in accurate and timely billing proceduresPhotocopies patients' insurance cards, obtain signatures, perform registration protocol, and check patients inAnswers phones within a reasonable amount of timeSchedules appointmentsReviews Provider's schedules on a daily basis for days off and schedule flowHas a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release informationFully participate and contribute to the patient centered health careAny and all other duties as assignedEducation and Experience Requirements:High School diploma/GED or equivalentCustomer service experience, telephone skills, and Windows computer skillsWorking knowledge of clinical front desk preferredNotes:Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.