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Senior Project Manager
4 months ago
Job Description
PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices.
The Senior Producer leads the production of multi-channel projects of large size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. Career manages at least one person.
The Senior Producer leads the production of multi-channel projects of large size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. Career manages at least one person.
Key Responsibilities
PM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver
SOWs: Prepares complex statements of work, with quick turnaround time and minimal revisions. Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort
Client finances: Accurately calculates cost-to-complete estimates
Thought process: Regularly demonstrates critical thinking skills
Technology: Continuously learning technology and ability to quickly adapt to new technologies
Agency process: Advocate and champion of agency processes. Able to define team process, communication plan and rules of engagement and manages team adherence
Strategy
Creativity: Finds creative alternative solutions to resource and time constraints
Project Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approach
Quality Control: Ensures team adherence to QC plan
Process improvement: Proactively identifies opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and to create efficiencies and suggests alternative solutions
Trouble shoot: Solution oriented. Brings problems with potential solutions to the attention of management.
Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutions
Resource allocation: Leads resource allocation discussions on the project-level with cross-capability team
Collaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.
Project risk: Actively mitigates risk by identifying quality, budget, and timeline impacts
Tactics and Execution
Finances: Responsible for cost management across portfolio of projects. Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects
Conflict resolution: Proactively contributes to conflict resolution across channels
Resources: Leads resource planning
Vendors: Manages 3rd party vendor engagement
Execution: Manages production of engagements from award to completion
Change process: Manages change request process, identifying and documenting changes in scope
Internal Relationships and Team Leadership: Positive influence within department. Develops strong and positive working relationships with other departments/ stakeholders
Management: Mentors and directs the activity of one or more Associates or Senior Associates
Culture: Promotes and contributes to business units culture and environment
On-boarding: On boards new team members to the brand/ agency process
Client Relationship
Problem solving: Confident problem solver; willing and able to have difficult conversations
Relationship: Engages with client procurement staff. Builds rapport and credibility with client peer based on trust and expert counsel
Client process: Has intimate understanding of client processes and priorities
Managing expectations: Ensures that appropriate client and internal stakeholder expectations are managed
Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence. Presents complex data or messages in a clear, succinct, compelling manner
Ensures production deliverables meet client requirements
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