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Customer Service Specialist

4 months ago

Birmingham, United States PrideStaff Full time

PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well.

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the enjoyment of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With PrideStaff, you will be treated fairly, with courtesy and respect. Work with a Staffing and Recruiting agency that works for you

Responsibilities:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Requirements:
  • Must have 6 months to a year of recent and relevant experience.
  • Must be customer friendly with the ability to work under pressure.
  • Must be able to multi-task.
  • Must have a good attitude willing to work.
  • Must be able to work 8 a.m-5 p.m. Monday-Friday.
  • Must be able to work in a professional office setting.


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