General Manager

1 week ago

Mt Pleasant, United States Elliott Auto Group Full time

GENERAL MANAGER Job Purpose: Ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but are not limited to, planning, motivating, and coordinating the dealership’s management through leadership and solid business practices. Job Duties: Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision, and service departments). Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval. Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections. Paying close attention to daily operations, recommending and creating improved courses of action where necessary. Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure these issues are understood and followed. Providing dealership management with reports on the financial condition of the dealership. Overseeing the monthly financial statement to ensure it is complete, accurate, and submitted on time to the management/dealership owners. Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained. Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships. Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency. Working with sales and finance management to develop dealership sales goals and business plans. Maintaining an enthusiastic attitude to build positive employee attitudes and morale. Creating cost-effective advertising programs and merchandising strategies for the dealership. Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints. Skills/Qualifications: Two or more years of dealership sales experience. Five or more years in a supervisory position. Experience in other dealership departments is a plus. Ability to manage a large, diverse staff. Knowledge of federal, state, and local regulations affecting operations and compliance. Must provide necessary training on regulations and ethical practices. Effective analytical and communication skills. Effective people skills. Good reading, computer, and mathematics skills. Leadership qualities. Ability to learn new technology. Job Requirements: Must hold a high school diploma or equivalent. A college degree in business administration is preferred. Two years of management experience. Superior customer interaction skills. Excellent negotiation abilities. Assertive personality and strong drive for success. Must be able to work evenings and weekends. All applicants must demonstrate the ability to pass pre-employment testing, including background checks, drug tests, credit reports, and possess a valid driver's license. Benefits: Health, dental, vision, and paid time off. About Us: We are a family-owned and operated company for over 30 years. It is a great work environment for growth, and we strongly believe in promoting from within. We offer health, dental, vision, short-term disability, as well as Aflac products. We also provide a paid vacation after your first year. #J-18808-Ljbffr

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