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Director, Meetings

4 months ago

Wayne, United States Affiliated Independent Distributors, Inc. Full time

The Director, Meetings & Events is responsible for strategically managing and implementing AD's Meetings & Events. Supporting the Vice President, Meetings & Events, this role is integral to developing the event strategy while defining operational success and mentoring the meetings and events team. The Director, Meetings & Events will ensure that all meetings and events have the same level of consistency from ideation through development and preparation. Through a proactive, engaging, positive approach, the person in this role will foster collaboration and build relationships with divisional marketing leads throughout AD.

Primary Responsibilities:

  1. Manages the Event Roster, reviewing event requests, ensuring alignment with strategic objectives across events and strategic positioning.
  2. Allocates team resources and assigns event leads for all events, balancing an appropriate mix of responsibilities across the team throughout the year, including travel, and taking into consideration onsite staffing.
  3. Coach and train the meetings and events team in all aspects of the department while continually encouraging individual team members to pursue excellence in all areas of their professional development.
  4. Oversee successful implementation of existing processes while refining and creating new event processes, offering areas for streamlined improvement across multiple groups within the organization.
  5. Maintains standards for all events, ensuring accountability and understanding with the meetings and events team.
  6. Create an operational scorecard to communicate the successes, opportunities, and KPIs to improve performance collaboratively.
  7. Create post-event surveys to evaluate the planning, execution, and content of events.
  8. Complete comprehensive event recaps based on staff feedback, attendee feedback, and personal experience to improve the attendee experience.
  9. Manages working teams for top-tier meetings and events, maintaining project management oversight and responsibility for flawless execution.
  10. Develop and manage the meetings and events budget, partnering with the VP, Meetings & Events, and Sr. Analyst to develop strategies for increasing revenue while managing cost.
  11. Analyze the ROI of each meeting and event YOY through qualitative and quantitative results.
  12. Develops, directs, and monitors team goals, objectives, and performance reports.
  13. Communicate clearly and timely with staff and clients to ensure proper setup, staffing, and coordination of setup and break-down activities.
  14. Create a process to monitor the effectiveness of event staff so that resources are appropriately assigned.
Requirements

Knowledge, Skills, and Abilities:
  1. Proficiency in project management techniques and tools to effectively plan, organize, and coordinate meetings and events, ensuring they are completed on time, within budget, and according to specifications.
  2. Exceptional leadership, team building, collaborative skills while working with high performing teams who understand business and audience needs. Proven ability to contribute to cross-functional teams.
  3. Extremely organized and skilled at time management.
  4. Superior communication both verbal and written communication are essential for effectively conveying vision while driving processes and collaborating with cross-functional teams, building relationships with vendors, suppliers, and partners.
  5. Strong understanding of event operations.
  6. Desire to thrive in rapid growth, fast-paced environment and can adapt well to change.
  7. A self-driven work ethic and model.
  8. Excellent communication and interpersonal skills.
  9. Builds and maintains strong vendor relationships.

Qualifications:
  • Bachelor's Degree in marketing, business administration, hospitality and/or tourism management, meeting planning or a related field preferred.
  • 10+ years experience in event strategy, planning, management, and leadership required.
  • Experience leading a meeting/event department or team.
  • Experience with Cvent; registration sites, reports, communications, Attendee Hub, On-Arrival.
  • CMP preferred.
  • Experience with contract negotiation, hotels and venues, space planning, event RFPs, and event agency management/contractors
  • Experience in managing large, complex events, both virtual and physical
Additional Comments:
  • The position is based out of our corporate office in Wayne, PA, where we have a hybrid work schedule (Tuesdays, Wednesdays, Thursdays in the office with Mondays and Fridays remote optional).
  • ADs standard business hours are 8:00AM - 5:00PM.
  • Travel Required: approximately 50% with occasional evening and weekend hours.