Personal Banker Associate II

4 weeks ago

Pembroke Pines, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills or combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#JH-1

Personal Banker Associate II

LOCATIONPembroke Pines, Florida 33024

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Front Counter sales personal

    4 weeks ago

    Pembroke Pines, United States BUENOS AIRES BAKERY II CORPORATION Full time

    Job DescriptionJob DescriptionBusy Bakery and Café seeking counter help personalNeeds to be Bilingual in Spanish and EnglishOpen to work on weekendsFull time hours Company DescriptionBuenos Aires Bakery & Cafe is a family owned and operated company that has been serving the community since 1972. We pride ourselves on offering variety of fresh products at a...

  • Sales Associate for Front Counter

    4 weeks ago

    Pembroke Pines, Florida, United States BUENOS AIRES BAKERY II CORPORATION Full time

    Job DescriptionBusy Bakery and Café is seeking a skilled Front Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.Responsibilities:* Provide excellent customer service and respond to customer inquiries* Maintain a...

  • Nurse Specialist II

    4 weeks ago

    Pembroke Pines, Florida, United States Memorial Health Care System Full time

    Job Summary:We are seeking a skilled Nurse Specialist II - Maternal Fetal Medicine to join our team at Memorial Healthcare System. As a key member of our healthcare team, you will provide direct patient care in a specialty unit, utilizing your expertise to deliver high-quality patient-centered care. Responsibilities: Provide direct patient care in a...

  • Sales Associate

    2 months ago

    Pembroke Pines, United States Boot Barn Full time

    Boot Barn - 11870 Pines Blvd [Sales Associate / Team Member] As a Sales Associate at Boot Barn, you'll: Provide an outstanding customer experience to all Boot Barn customers; Embody the Boot Barn mission, vision and values in all you do by developing selling and service skills, product knowledge, merchandising and visual presentation skills and point-of-sale...

  • Mobile Associate, Retail Sales

    3 weeks ago

    Pembroke Pines, United States T-Mobile Full time

    T-Mobile - 3251 Hollywood Blvd Suite 290 [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform...

  • Litigation Associate

    1 week ago

    Pembroke Pines, United States INTERNATIONAL LAW PARTNERS LLP Full time

    Description We are an entrepreneurial business litigation firm that is on track for aggressive growth and we need an experienced litigation associate with at least 3 years of litigation experience to join our team and work directly with the owners and attorneys to support the team and help our clients. We want to be known for helping our corporate and...

  • Finish Line Macy's Store Associate

    1 month ago

    Pembroke Pines, United States Finish Line Full time

    Finish Line - Pembroke Lakes [Retail Sales / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>

  • Retail Sales Associate

    4 weeks ago

    Pembroke Pines, United States Magnet Partners - Häagen-Dazs Part time

    Retail Sales Associate PT or FTHäagen-DazsAre you passionate about customer service?Do you want to be recognized for your achievements while working in a fun and friendly environment?Do you enjoy working in a team?Do you love ice cream?Come join us at our Häagen-Dazs Ice Cream Shop!As a Retail Sales Associate, some of your core activities will...

  • Nurse Specialist

    1 month ago

    Pembroke Pines, Florida, United States University of Miami Full time

    Job Title: Registered Nurse - Infusion Level IIUniversity of Miami is seeking a highly skilled Registered Nurse (RN) to join our team in Hollywood, Florida. As a Registered Nurse - Infusion Level II, you will play a critical role in providing exceptional patient care and administering chemotherapy and biotherapy agents.Job Summary:We are looking for a...

  • Sales Associate

    3 weeks ago

    Pembroke Pines, Florida, United States Chico's Full time

    At Chico's, we're seeking a highly skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service and promoting a customer-focused sales culture.Key Responsibilities:Meet sales goals by utilizing sales techniques and communicating product knowledge to customers.Maintain knowledge of current...

  • HVAC Service Technician

    4 weeks ago

    Pembroke Pines, Florida, United States Jobot Full time

    Job OverviewWe are seeking a skilled Commercial HVAC Technician to join our team. As a key member of our Service Department, you will be responsible for installing, maintaining, and repairing commercial HVAC systems.Key Responsibilities:Perform routine maintenance tasks to ensure optimal system performanceTroubleshoot and repair complex HVAC issuesInstall...

  • Front Desk Associate

    3 months ago

    Pembroke Pines, United States Yoga Joint Full time

    DescriptionWelcome to Yoga Joint! Yoga Joint is a leader in the yoga industry and is always looking for team members who are excited to join our growing brand and who truly are passionate about yoga and its many benefits to overall wellness. Our Team Members have a positive, can-do attitude, are energetic, people-centric, and are truly excited to join our...

  • Sales Associate

    5 months ago

    Pembroke Pines, United States Chico's Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Production Associate

    4 weeks ago

    Pembroke Pines, Florida, United States STEVEN CHARLES Full time

    Job Title: Line WorkerWe are seeking a skilled and detail-oriented Line Worker to join our team at Steven Charles in Pembroke, NC.Job Summary:The Line Worker will be responsible for performing various tasks on the production line, ensuring the quality and safety of our products. This role requires strong communication skills, attention to detail, and the...

  • Production Associate

    4 weeks ago

    Pembroke Pines, Florida, United States STEVEN CHARLES Full time

    Job Title: Line WorkerAt Steven Charles, we are committed to creating the world's best desserts and bringing people together to celebrate life's sweetest moments.Job Summary:We are seeking a Line Worker to join our team at our Pembroke, NC Facility. As a Line Worker, you will play a critical role in ensuring the production of high-quality products while...

  • Maintenance Engineer II, Pembroke Lakes

    18 hours ago

    Pembroke Pines, United States Macy’s Full time

    About Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and...

  • Maintenance Engineer II, Pembroke Lakes

    14 hours ago

    Pembroke Pines, United States Macy’s Full time

    About Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and...

  • Maintenance Engineer II, Pembroke Lakes

    21 hours ago

    Pembroke Pines, United States Macy’s Full time

    About Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change...

  • Retail Sales Associate

    4 weeks ago

    Pembroke Pines, Florida, United States Lonnie Feldman Full time

    Job OverviewWe are seeking a highly motivated and experienced Retail Salesperson to join our team at Pembroke Pines. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Deliver personal sales on a daily basis and strive to exceed sales goals.Follow company...

  • Seasonal Sales Associate

    6 months ago

    Pembroke Pines, United States Tailored Brands Inc Full time

    Job Overview The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class...