Network Engineer

Network Engineer DataVox DataVox is seeking a talented Network Engineer to join our mid?market department in Houston We have been serving the Houston and Dallas?Fort Worth area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Network Security, Data Center & Network Technologies, IT Support Services, Network Cabling, Phone Systems & Physical Security. Benefits That Support You and Your Family Health, Dental & Vision Insurance Company?Paid Life Insurance & Long?Term Disability Insurance Matching 401(k) and Roth Retirement Plans Sponsored 529 College Savings Plan Professional Development Reimbursement Paid Vacation, Sick Time & Company Holidays Mileage & Phone Reimbursement Annual Health & Wellness Fairs Sustainable Business Practices A Culture That Brings People Together An Encouraging Environment centered on upskilling and career growth Team & Company Events (Virtual & In?Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year. Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day) A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark What Youll Do This position involves planning, implementation, and support of LAN/WAN and wireless related technologies. The engineer will be working with multiple clients and will provide technical leadership in a LAN/WAN network and day?to?day network technical support involving customers. Must have 3+ years of experience working with Enterprise?Grade Network Infrastructure and other technologies in a corporate environment. Operations level involvement in planning, implementing, and supporting network solutions for existing and new clients Provide excellent customer support to existing and prospective customers Primary engineer in the diagnosis, triage, and resolution of network related incidents Assist during LAN/WAN related projects & service incidents Communicating with vendors on network requirements & troubleshooting efforts Document, track, and monitor network related problems to ensure a timely resolution Provide proactive maintenance & documentation upkeep of network infrastructure Continue to train and develop knowledge and skills of new technologies, processes, and systems Maintain and update necessary technical certification requirements for DataVox Ability to work on flexible work hours to accommodate after?hour upgrades & emergencies of customer networks What You Need Firm understanding of network fundamentals, LAN/WAN technologies, network infrastructure services (DNS, DHCP, Radius, Syslog) both from a proactive & reactive perspective Knowledge of VPN technologies (L2L, Remote VPN, PPTP, Client VPN) Knowledge of Radius and TACACS+ Knowledge of Sniffer traces and Interpretation Working Experience with Routing Protocols (OSPF, EIGRP, BGP, multicast) Working Experience with WAN technologies (MEtroE, VPLS, PTP links and MPLS) Understanding of QOS technologies (L2 QOS, L3 QOS, LLQ, CBWFQ, Policing, Traffic Shaping etc.) Working knowledge of server, endpoint, and telephony technologies Good project management capability to manage multi?tasking network projects and prioritize tasks efficiently to meet and exceed customer goals Ability to prepare documentation with Microsoft Visio Be a good team player with a high degree of self?motivation Passion to collaborate as a team, working towards a common goal Strong aptitude for learning new technologies and understanding how to utilize them in a customers environment Excellent interpersonal communication and customer service skills Excellent written and verbal communication skills Physical Demands Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. DataVox, Inc. is an equal opportunity employer. Seniority Level Mid?Senior level Employment Type Full?time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr